Quick start for BMC Helix Digital Workplace Catalog users
BMC Helix Digital Workplace Catalog caters to the needs of different people who are responsible for populating and managing the service catalog. These people publish services to the catalog, provid access to end users to the catalog, create virtual marketplaces, provide users with the access to the marketplaces, and so on.
Before you proceed with using the product, get a basic understanding of your role and the actions that you can perform.
Refer the following sections for detailed information about your role in BMC Helix Digital Workplace Catalog or the BMC Helix Digital Workplace Catalog service, and learn more about the basics with the available tutorial:
Role | Description | Reference |
|---|---|---|
Catalog administrators | Catalog administrators handle administrative functions such as creating service templates and managing the service connector configuration. They also handle the catalog management functions of an internal service supplier. | |
Internal supplier administrators | Internal service supplier administrators help to populate the organization's service catalog by:
| |
Internal suppliers | Internal service suppliers help to populate the organization's service catalog by:
| |
Customer administrators | Administrators from companies that use services provided by a managed service provider, set service entitlements for users, and generate reports on service usage. | |
Asset managers | Asset managers set up and manage Virtual Marketplaces, as a method to entitle services, bundles, and banners to users and groups. |
Required licensing
SaaS subscribers who use BMC Helix ITSM or BMC-Helix-Virtual-Agent-Basic-service are entitled to this feature.