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List of providers


This topic provides information about the providers that are available for integration with BMC Digital Workplace and Remedy with Smart IT (Smart IT).

 To modify the provider settings, see Making-configuration-changes-to-integrated-applications.

Video demonstration

The following video (3:14) explores different providers available within BMC Digital Workplace and Smart IT, how to enable providers, and see a list of all active and inactive providers.

Note

The video shows an older version of BMC Digital Workplace. The previous product name was MyIT. Although there might be minor changes in the user interface, the overall functionality remains the same.

Providers in BMC Digital Workplace and Smart IT

The following table lists the providers available in BMC Digital Workplace and Smart IT:



Note

Ensure that HR Case - User Details pluggable provider and User Details pluggable provider are not simultaneously enabled. If you have installed BMC Digital Workplace with only BMC HR Case Management, enable the HR Case - User Details pluggable provider. For all other installation scenarios, enable the User Details pluggable provider.