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Creating and managing the service catalog


This section describes how to create and configure the organization's service catalog, and includes the following tasks for BMC Digital Workplace administrators and BMC Digital Workplace Catalog administrators:

Task

Reference

Set up sections in the BMC Digital Workplace service catalog

Configure the catalog view as required

Configure the BMC Service Request Management items to be displayed in the BMC Digital Workplace service catalog

Configure connections to external systems to be able to create enhanced services

Review the process of creating enhanced catalog in BMC Digital Workplace Catalog and publishing them to BMC Digital Workplace.

Create enhanced catalog items in the BMC Digital Workplace:

  • Create services and bundles
  • Create service categories and service templates
  • Approve and publish services and bundles
  • Import and export external services
  • Import external service categories
  • Build workflows for service fulfillment
  • Build questionnaires for service fulfillment

Create promotional banners in BMC Digital Workplace Catalog and configure them to be displayed in BMC Digital Workplace

Create and configure virtual marketplaces to entitle enhanced catalog items to end users

Check the status of enhanced service requests in BMC Digital Workplace Catalog console

Review the tutorials to create example service bundles.




Related topics

Providing-a-unified-service-catalog

Enhanced-catalog

 

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