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BMC Remedyforce and Single Sign-On

Disclaimer

This section is provided “as is” with no express or implied warranty. The information provided here is based on setting up the configurations in a controlled lab environment. Production environments, depending on needs, will vary. 

The purpose of this section is to provide a starting point for setting up ADFS or OneLogin with Salesforce/Remedyforce. 

Please note that if you have deeper questions around ADFS, we would highly recommend reaching out to a Microsoft Partner with experience around ADFS.  While we will try our best, the ultimate responsibility lies with the customer to have access to the necessary Microsoft resources who will be better equipped with assisting with a full design, configuration, and setup.

Preface

The purpose of this section is to serve as a reference point for users, who require setup and configuration procedures for Single Sign-On and Salesforce. This section provides a detailed description along with easy instructions for the required user tasks needed for the implementation of a Single Sign-On solution (SSO).

Intended audience

This section is intended for users who require the details and procedures needed to setup and configure Single Sign-On for use with Salesforce within a lab or test environment. These users are typically system administrators.

Terms used

The following table contains definitions of terms which are frequently used in the context of Single Sign-On.

The section contains the following topics:

 

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