Pentaho packages for importing data and users into BMC Remedyforce
To import data from the following products into BMC Remedyforce, you can download Pentaho packages that are available on the BMC Communities website.
- BMC Atrium Configuration Management Database (BMC Atrium CMDB)
- BMC Discovery (known before version 11.0 as BMC Atrium Discovery and Dependency Mapping)
- BMC BladeLogic Client Automation
- BMC Client Management (known before version 12.0 as BMC FootPrints Asset Core)
- Dell KACE
- Microsoft System Center Configuration Manager
You can also use Pentaho packages to import users from the Lightweight Directory Access Protocol (LDAP) servers into BMC Remedyforce, and import configuration data from one Salesforce organization to another.
The following video (4:30) provides an overview of using BMC Remedyforce Pentaho Packages.
The following topics are provided:
Pentaho packages to import users from LDAP servers
Importing users with BMC Remedyforce license type... | Pentaho package on BMC Communities | Reference |
|---|---|---|
Salesforce Platform License | ||
Salesforce Platform License | ||
Customer Portal License |
Pentaho package to import configuration data from another Salesforce organization
You can import BMC Remedyforce configuration data from one Salesforce organization to another. The Salesforce organization can be a sandbox or a production organization. For example, say that you added some real configuration data to a sandbox while testing BMC Remedyforce. You can import this data to your production organization by using the Pentaho package at https://communities.bmc.com/docs/DOC-33778.
For more information, see Importing-BMC-Remedyforce-configuration-data-from-another-Salesforce-organization.
Pentaho packages to import data into CMDB 2.0
Importing data from... | Pentaho package on BMC Communities | Reference |
|---|---|---|
BMC Atrium Configuration Management Database | ||
BMC Discovery | (To import only CIs) https://communities.bmc.com/docs/DOC-28434 | |
(To import CIs and relationships) https://communities.bmc.com/docs/DOC-33777 | ||
BMC BladeLogic Client Automation | ||
BMC Client Management | (For BMC Client Management 11.7 and 11.6) (To import CIs by connecting to the database) https://communities.bmc.com/docs/DOC-28436 | |
(For BMC Client Management 12.0 and above) (To import CIs by connecting to the database) |
| |
(To import CIs by using the REST Web API) https://communities.bmc.com/docs/DOC-32929 | ||
Dell KACE | ||
Microsoft System Center Configuration Manager |
Related topics
Supported-browsers-mobile-devices-and-integrations
Prerequisites-for-importing-data-to-BMC-Remedyforce
Overview-of-how-data-is-imported-into-BMC-Remedyforce