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Release notes and notices

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Date

Title

Summary

May 27, 2016

The following updates have been made in Patch 3 of BMC Remedyforce 20.15.03:

Corrected issues: The following issues have been corrected in Patch 3 of BMC Remedyforce 20.15.03:

  • 78522
  • 79771
  • 79798
  • 79811
  • 80147

For information about issues corrected in this patch, see Known and corrected issues.

Additional supported browsers and integration:

  • Browsers:
    • Google Chrome 50.0.2661.94 m
    • Mozilla Firefox 46.0.1
  • Integration:
    • BMC BladeLogic Client Automation 9.0.02

April 1, 2016

The following updates have been made in Patch 2 of BMC Remedyforce 20.15.03:

Corrected issues: For information about issues corrected in this patch, see Known and corrected issues.

Additional supported browsers and integration:

  • Browsers:
    • Apple Safari on Macintosh OS 9.0.3
    • Google Chrome 49.0.2623.87 m
    • Mozilla Firefox 45
  • Integration:
    • BMC Discovery 11.0 (known before version 11.0 as BMC Atrium Discovery and Dependency Mapping)

January 29, 2016

The following updates have been made in Patch 1 of BMC Remedyforce 20.15.03:

Corrected issues: For information about issues corrected in this patch, see Known and corrected issues.

Product updates: 

  • Ability to recompile Apex classes to enhance the performance after an upgrade
  • Model and normalization updates

Additional supported browsers and integrations:

  • Browsers:
    • Apple Safari on Macintosh OS 9.0.1
    • Google Chrome 47.0.2526.111 m
    • Mozilla Firefox 43.0.4
  • Integrations:
    • BMC Atrium Configuration Management Database 9.1
    • BMC BladeLogic Client Automation 9.0.00
    • TrueSight Operations Management 10.1
    • BMC Server Automation 8.7 Patch 2
    • BMC Real End User Experience Management 2.7.01
    • Salesforce.com Chatter 3.2.2

Documentation updates:

  • Japanese documentation for BMC Remedyforce 20.15.03
  • BMC Remedyforce Data Dictionary
  • BMC Remedyforce REST APIs

November 3, 2015

Enhancements available in BMC Remedyforce 20.15.03 (Summer 15)

  • BMC Remedyforce CMDB enhancements
  • New IT asset management capability in BMC Remedyforce CMDB
  • Knowledge articles enhancements
  • Remedyforce Console enhancements
  • SmartViews for Remedyforce Console - BETA
  • Self Service mobile application on the Salesforce1 platform for clients - BETA
  • Self Service for the web - BETA
  • Importing smart practices content
  • General enhancements
  • Support for the Brazilian Portuguese language
  • Documentation enhancements

Additional supported browsers and integrations

  • Browsers:
    • Apple Safari on Macintosh OS 8.0.8
    • Google Chrome 45.0.2454.101 m
    • Mozilla Firefox 40.0.3
  • Integrations:
    • BMC Client Management 12.1
    • BMC MyIT OnDemand 2.6
    • Pentaho 5.0.4
    • BMC Real End User Experience Management 2.7.01
    • Salesforce.com Chatter 3.2.1
    • Salesforce.com computer-telephony integration (CTI) Open CTI Demo Adapter 1.5

Known and corrected issues

For information about issues that are known and corrected in this release, see Known-and-corrected-issues.

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Related topics

Known-and-corrected-issues

Supported-browsers-mobile-devices-and-integrations

Supported-languages

Support-information

 

 

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BMC Remedyforce 20.15.03