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FootPrints is a service desk and customer support tool that is easy to use and administer. A BMC support ID is required for commenting and downloading PDFs.
This space contains information about the 11.6 releases of FootPrints.
Quick links
Chapter 1: Introduction to BMC FootPrints Service Core
Chapter-2-Key-Concepts
Chapter-3-Navigating-the-Interface
Chapter 4: Chapter 4: Implementation and Design
Chapter-5-Installing-and-upgrading-FootPrints
Chapter-6-Create-a-Workspace-with-the-Workspace-setup-Wizard
Chapter-7-Configuration-and-administration
Chapter-8-Using-FootPrints-Service-Core
Chapter-9-Advanced-features
Chapter-10-Database-Administration
Chapter-11-FootPrints-API
Chapter-12-Sample-Workspace-Templates
Chapter-13-FootPrints-CRM-Bridge
Chapter-14-Migrate-to-FootPrints-version-12-x
Chapter-15-Miscellaneous
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