Important This documentation space contains information about PATROL Agents when deployed in a TrueSight Operations Management environment. If you are a BMC Helix Operations Management user, see PATROL Agent 22.4 for BMC Helix Operations Management.

Event Buffering

If the PATROL Agent loses the connection to BMC ProactiveNet Event Manager, it will continue buffering events in its cache. After the connection is reestablished, the PATROL Agent will send the cached events to the BMC ProactiveNet Event Manager.

The time period for which the events are cached is configured using a pconfig variable:

/AgentSetup/bemBufferKeepWait 

Refer the following table to set the event buffering duration:

Consideration

Value

Unit used

Minutes

Minimum value

15

Maximum value

1440

Default value

60