Applying service packs


Service packs are interim product releases that provide minor enhancements, bug fixes, or both.

A service pack resolves problems that were discovered after the release of the current version and can include hot fixes that were delivered since the previous service pack.

In addition to the resolved issues that you might find in a fix pack, a service pack can contain minor enhancements to the product. 

The service pack installation process requires you to complete your preparatory activities before starting the installation tasks. The installation flow diagram and the process table enable you to apply the service pack smoothly.


Related topic

Upgrading from an earlier version of TrueSight Operations Management? See Upgrading

TrueSight Operations Management service pack installation process — At a glance

applying service pack 11305.png

To apply a service pack for TrueSight Operations Management, follow this sequence. 

Warning

  • There are major changes for cell KB in 11.3.05 service pack version. You must migrate the cell KB before the installation of 11.3.05 service pack. If not migrated, it will impact the existing cell functionalities.
    For more information, see     Using the mmigrate utility

    .

  • Before applying a service pack, make sure that you have an OS backup or a VM snapshot of all affected systems. If this is not possible, make sure that you back up the individual TrueSight Operations Management components.

Step 1: Prepare for installing the service pack

Best practice
You must download, install, and run the TrueSight-Health-Check-Tool to generate an HTML report that lists the actual and recommended values for parameters such as OS settings, database, logs, configuration files, and so on in your TrueSight Operations Management environment before you install or upgrade.

Step 2: Install the service pack on the Presentation Server

Step 3: Install the service pack on Infrastructure Management

Important (Cell KB migration)

To preserve customizations made to the Cell KB (including any other customizations) and to receive improvements available with the new KB, you need to first migrate the Cell KB by using the mmigrate utility and provide the migrated KB location.


 

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