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Troubleshooting
Troubleshooting a TrueSight IT Data Analytics deployment
TrueSight IT Data Analytics Console server fails to start

TrueSight IT Data Analytics Console server fails to start

Export

Choose the export format from the list below:

$services.rendering.render($uix.execute(), 'html/5.0') $services.rendering.render($uix.execute(), 'html/5.0') $services.rendering.render($uix.execute(), 'html/5.0')

Filter

Options for exportFormat You can navigate through the options using arrow keys, the home and end keys. Select the currently highlighted option by pressing enter or space. Right and left arrows will move focus to the next possible option in the list. The Home key will bring focus to the start of the list and the END key to its end. Up and down arrows allow you to navigate quickly to the start of option categories.

Office Formats (3)

ODT
Export as Open Document Text (ODT) format using the Office Server
PDF
Export as Portable Document Format (PDF) using the Web Browser
RTF
Export as Rich Text Format (RTF) using the Office Server

Other Formats (1)

HTML
Export as HyperText Markup Language (HTML)

Export as

Select the pages to export:

Created pages The pages created by the user or by XWiki extensions on behalf of the user.
Created and modified pages Includes modified extension pages (usually configuration pages).
All pages Includes unmodified extension pages.

select all/ none

Legend:
: Created Page
: Modified Extension Page
: Clean Extension Page

The TrueSight IT Data Analytics Console server version fails to start after upgrading to version 11.3.02 or later. The following error appears in the log <install_location>\logs\itda.logs file:

Error: Error while decoding licence key.

To resolve this issue, apply the TrueSight IT Data Analytics11.3.02 hotfix. See Applying feature packs or fix packs on IT Data Analytics using the wizard or Applying feature packs or fix packs on IT Data Analytics silentlyfor instructions for applying the hotfix.

Tags: troubleshooting installation reference upgrading itda

Last modified by Harihara Subramanian on 2020/09/15 04:03

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11.3.04
11.3
11.0
10.1
10.0
9.6

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