Registering the components with the Presentation Server


Before you begin

You must have installed at least one Operations Management component, as described in Installing.

To add a TrueSight Infrastructure Managment server

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Note

It is important that the class definitions in the cell Knowledge Base (KB) must be identical across all the Infrastructure Management servers connected with the Presentation Server. 

Also, to see events in the TrueSight console for any remote cells including those cells for Integration Service(s), the remote cells must have all their class definitions present on all Infrastructure Management servers.

  1. Compare the cell KB class definitions across all Infrastructure Management servers and remote cells including Integration Service cells.
  2. Add the missing classes on the new Infrastructure Management server and ensure all cell KBs contain all of the same class definitions.
  3. Use the mccomp command to compile the KB for any cell where the class definitions are added.
  4. Restart the Infrastructure Management server or remote cell where the KB is updated and compiled.
  5. Log in to the host computer running the Presentation Server and run the tssh event reinitialize command. For details about how to run this command, see Reinitializing events in the Presentation Server

  1. In the TrueSight console, go to Administration > Components, select the action menu console_actionMenu2.pngnext to Components, and select Add Component.
  2. Select Infrastructure Management Server as the component type.
  3. Enter a valid Host Name in the FQDN format.

    Notes

    • If you have installed TrueSight Infrastructure Management in the high-availability or disaster recovery mode, ensure that you specify a common alias name for both the primary and secondary servers.
    • If the "Invalid Host Name or IP Address" message appears, re-enter a valid FQDN hostname. The name cannot start or end with a dash ( - ), contain any spaces, or exceed 63 characters.
    • Adding an IP address of the TrueSight Infrastructure Management Server is no longer supported. With an IP address, the cross-launch to the TrueSight Infrastructure Management from the TrueSight console fails. Therefore, you must edit the hostnames of all the Infrastructure Management Servers that were added in the past after you upgrade the TrueSight Presentation Server.
    • In an Infrastructure Management Server high-availability deployment, ensure that the configured cluster name and host names of the primary and secondary Infrastructure Management servers are resolved with the proper FQDN host name and reachable from the computer that hosts the TrueSight Presentation Server.
  4. Select the protocol.
  5. Accept the default port number (443), or enter a new value.
  6. Select any of the listed tenants.
    The list includes all the tenants defined in the Remedy Single Sign-On system.
  7. Enter a value between 1 and 10 for the Component Initialization Timeout (minutes) period.
    This is the time period for which the TrueSight Presentation Server tries to initialize a connection to the component. If the connection is not completed within this time, the connection fails.

    Tip

    If the Infrastructure Management server contains a large number of groups, set the Component Initialization Timeout (minutes) period to 5 minutes.

  8. Clear the Propagate Events box to stop propagation of events from the Infrastructure Management server to the TrueSight Presentation Server.

    Note

    To enable propagation of events at a later time, delete the Infrastructure Management server and re-add it with the Propagate Events box checked.

  9. Click Save.
  10. Do the following to verify that the registration is successful:

a. Expand Monitoring and Administration menus and verify the options are displayed as shown in the figure:

TSIM_component_added_successfully.png

b. From Dashboards > Add Dashboard > Add Dashlets, you can see the Infrastructure Management Server dashlets listed as shown in the figure:

dashlet_list_after_TSIM_added_successfully.png

To add an App Visibility portal to the Presentation Server and (optionally) a TrueSight Infrastructure Management cell

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To add a IT Data Analytics Server

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  1. In the TrueSight console, go to Administration > Components, select the action menu console_actionMenu2.pngnext to Components, and select Add Component.
  2. In General Settings, select TrueSight IT Data Analytics Server as the component type.
  3. Enter a valid Host Name.

    Note

    - If the "Invalid Host Name or IP Address" message appears, re-enter a valid name or address. The name or address cannot start or end with a dash ( - ), contain any spaces, or exceed 63 characters.

    - Adding an IP address of the TrueSight IT Data Analytics Server is no longer supported. With an IP address, the cross-launch to TrueSight IT Data Analytics Server from the TrueSight console fails. Therefore, you must edit the hostnames of all the TrueSight IT Data Analytics Servers that were added in the past after you upgrade the TrueSight Presentation Server.


  4. Select HTTP or HTTPS protocol.
  5. Accept the Port default value (9443), or enter a new value.
  6. Select any of the listed tenants.
    The list includes all the tenants defined in the Remedy Single Sign-On system.
  7. Click Save.

    Data Collectors for Event Analytics

    For event analytics the Data Collectors are automatically created when IT Data Analytics is registered with the Presentation Server. The Data Collectors are created only when the Infrastructure Management server has been registered with the Presentation Server. The name of the Data Collector created is in this format <DC_TSPS_TSIM_TSIMCellname>. This can be viewed from TrueSight IT Data Analytics > Administration > Data Collectors. These Data Collectors are created for collecting the events from the Presentation Server. For the automatically created Data Collectors, Admin, Appadmin, and Troubleshooter roles have permissions to search on the Data Collectors.

    The Index block used for this type of Data Collector is large Index block and by default it is set to 30 days.

    The collection station used for this Data Collector is the first collection station available in the database. The data collectors created are in the started state by default, which is configurable. For more information see Modifying the configuration files.

    Note

    If you remove the IT Data Analytics or the Infrastructure Management server from the Presentation Server, this Data Collector is automatically removed from the IT Data Analytics server.

  8. Do the following to verify that the registration is successful:
    • From the 

      TrueSight console

       > Administration > Components, you can see the 

      TrueSight IT Data Analytics

       component added as shown in the figure:
      ITDA_component_added_successfully.png

    • From the 

      TrueSight console

       > Monitoring > Events, select the console_actionMenu2.pngaction menu on an event, you can see the Launch IT Data Analytics option as shown in the figure:
      Crosslaunch_IT_Data_analytics_menu.png

    • From the TrueSight consoleDashboards > Add Dashboard > Add Dashlets, you can see the 

      TrueSight IT Data Analytics

       dashlet listed as shown in the figure:
      dashlet_list_after_ITDA_component_added.png

To add a Real User Analyzer

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To add a TrueSight Capacity Optimization component

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To add a TrueSight Smart Reporting component

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To add a TrueSight Orchestration component

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The referenced document [confluencePage:page:tsps113.Adding and editing components] was not found.

Post-registration illustration

After you complete the registration of various components, the components are listed as shown in the following figure:

TSPS_Reg_Components.jpg

Where to go from here

 

 

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