Post-installation tasks for TrueSight Operations Management components
Where you are in the Installation process
Complete the post-installation activities to make your TrueSight Operations Management solution functional.
- Where you are in the Installation process
- To register the components in the Presentation Server
- To authorize users to access the TrueSight Operations Management features
- Troubleshooting registration issues
- Where to go from here
To register the components in the Presentation Server
After you install the licensed components, you must register the components in the Presentation Server by adding them in the TrueSight console. This process enables the Presentation Server to receive data from these components.
To perform these procedures, you must have Deployment Administrator-level privilege, or higher.
Adding a TrueSight Infrastructure Management server
Adding an App Visibility portal
Adding a Real User Analyzer
Adding IT Data Analytics
Click here to expand...
- In the TrueSight console, go to Administration > Components, select the action menu
next to Components, and select Add Component. - In General Settings, select TrueSight IT Data Analytics Server as the component type.
Enter a valid Host Name.
- Select HTTP or HTTPS protocol.
- Accept the Port default value (9443), or enter a new value.
- Select any of the listed tenants.
The list includes all the tenants defined in the Remedy Single Sign-On system. Click Save.
Data Collectors for Event Analytics
For event analytics the Data Collectors are automatically created when IT Data Analytics is registered with the Presentation Server. The Data Collectors are created only when the Infrastructure Management server has been registered with the Presentation Server. The name of the Data Collector created is in this format <DC_TSPS_TSIM_TSIMCellname>. This can be viewed from TrueSight IT Data Analytics > Administration > Data Collectors. These Data Collectors are created for collecting the events from the Presentation Server. For the automatically created Data Collectors, Admin, Appadmin, and Troubleshooter roles have permissions to search on the Data Collectors.
The Index block used for this type of Data Collector is large Index block and by default it is set to 30 days.
The collection station used for this Data Collector is the first collection station available in the database. The data collectors created are in the started state by default, which is configurable. For more information see Modifying the configuration files.
- Do the following to verify that the registration is successful:
From the
TrueSight console
> Administration > Components, you can see the
TrueSight IT Data Analytics
component added as shown in the figure:
From the
TrueSight console
> Monitoring > Events, select the
action menu on an event, you can see the Launch IT Data Analytics option as shown in the figure:
From the TrueSight consoleDashboards > Add Dashboard > Add Dashlets, you can see the
TrueSight IT Data Analytics
dashlet listed as shown in the figure:
Adding TrueSight Smart Reporting
To authorize users to access the TrueSight Operations Management features
Role-based user access to the features and components that compose TrueSight Operations Management is enabled by persona-based authorization profiles. Each authorization profile is associated with one or more Remedy Single Sign-On Server realms and comprises user groups, roles and permissions, and objects. These authorization profiles determine the features and objects that users can access and monitor. You can use the default authorization profiles as is, or you can modify their attributes. If necessary, you can also create authorization profiles.
For details, see Role-based access
Troubleshooting registration issues
If the cross-launching of the Infrastructure Management server fails, see this.
Where to go from here
Now that you have installed the TrueSight Operations Management solution, see the component documentation to learn about the product features.