On a command line, navigate to the Disk1 folder in the installation file structure.
Note
On Linux, perform the upgrade as the user that initially installed the Presentation Server
From the command prompt, run one of the following commands as appropriate:
The [confluence_table-plus] macro is a standalone macro and it cannot be used inline.
Before you access the TrueSight console, BMC recommends that you clear the browser cache.
- Access the truesightpserver_servicepack_log.txt which is located in the (Windows) %temp% directory or (Linux) /tmp directory. Check for warnings or errors. If there are no errors or warnings, the Presentation Server was successfully upgraded.
Navigate to the (Windows) TrueSightPServer\truesightpserver\bin or (Linux) TrueSightPServer/truesightpserver/bin directory and run the following command:
(Windows) tssh server status
(Linux) ./tssh server status
- The current installed version is displayed in the header that is similar to the following example:
BMC TrueSight Presentation Server - Command Line Interface 2019 version 11.3.03 - A list of Presentation Server processes is displayed that is similar to the following sample:
Process status
================================
Core Server Running (13176)
Index Server Running (11028)
Database Server Running (6052)
If errors occur, restart the Presentation Server by running the following command:
(Windows) tssh server start
(Linux) ./tssh server start
If error conditions persist, contact BMC Customer Support for assistance.