Planning worksheets for Operations Management
Use the information in this topic to help make decisions about a new implementation of TrueSight Operations Management, TrueSight App Visibility Manager, or Synthetic Transaction Monitoring with Silk Performer. To plan the deployment of TrueSight Infrastructure Management, see Planning-considerations-and-worksheets-for-Infrastructure-Management.
To view security considerations, see Security-considerations-for-TrueSight-Operations-Management
If you are upgrading from TrueSight App Visibility Manager (formerly BMC Application Diagnostics), see Upgrading. If you are upgrading from a previous version of TrueSight Infrastructure Management (formerly BMC ProactiveNet Performance Manager), see Upgrading the Infrastructure Management Server.
Tip
This page is set up to work as a Microsoft Word document for you to fill out when you prepare to deploy TrueSight Operations Management. To download your Word document to fill out, click 
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If you are hosting multiple tenants, perform this activity for each tenant.
Deployment sizing worksheets
It is important to estimate the size of your deployment correctly because the steps to follow and the design elements vary depending on the size of the deployment. Review sizing and scalability considerations for each component to understand the capacity requirements.
Sizing worksheet for the Presentation Server
Characteristic | Value |
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Number of Infrastructure Management servers to connect |
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Number of App Visibility servers to connect (maximum one App Visibility portal can be assigned to the asterisk default tenant * or any other tenant) |
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Sizing worksheet for the App Visibility Manager or Synthetic TEA Agent components
Characteristic | Value |
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App Visibility database size |
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Number of App Visibility agents |
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Number of synthetic TEA Agents |
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Number of App Visibility collectors |
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Deployment architecture worksheet
After sizing the deployment, select the appropriate deployment and record the number of servers required to support the deployment. For guidance on selecting a deployment architecture, consult the Deployment-options-for-Operations-Management.
Deployment use case | Remedy SSO | Presentation Server | App Visibility portal | App Visibility collector | App Visibiltiy proxy |
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To plan the TrueSight Infrastructure Management deployment, see Planning-considerations-and-worksheets-for-Infrastructure-Management. To plan the BMC Remedy Single Sign-On deployment, see Planning-the-Remedy-Single-Sign-On-Server-deployment.
App Visibility agent worksheet
Plan your sources of active application data or end user experience monitoring. For information about deploying App Visibility agents, see Operations Management basic deployment with App Visibility Manager.
Application or end user to monitor | Monitoring source | App Visibility agent |
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To plan the BMC PATROL Agent deployment and other monitoring solutions, see Planning-considerations-and-worksheets-for-Infrastructure-Management.
Synthetic TEA agent worksheet
Plan your sources of synthetic transaction data. For information about deploying Synthetic TEA agents, see Operations Management basic deployment with App Visibility Manager and the Synthetic TEA Agent.
End user and application to monitor | Monitoring source | Synthetic TEA agent |
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Integration worksheet
Identify the integrations that you want to enable with the Presentation Server.
Integration and version | System requirements | Other considerations |
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To plan additional integrations with the Infrastructure Management server, see Planning-considerations-and-worksheets-for-Infrastructure-Management.
System requirements worksheet
Consult the system requirements for each TrueSight Operations Management component product to determine the values for your implementation.
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For information about TrueSight Infrastructure Management system requirements, see System-requirements-and-product-compatibility-for-Infrastructure-Management.
Hardware worksheet
Record how each system will be used, such as remedy Single Sign-On, Presentation Server, App Visibility proxy, HA, DR, and so on, and the system requirements based on sizing or other deployment decisions. For TrueSight App Visibility Manager, see Sizing-App-Visibility-Manager-and-Synthetic-TEA-Agent-components for recommended hardware configurations. For supported OS languages, see Language-information.
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Environment sizing (small, medium, large) |
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Platform and language |
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RAM |
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Storage configuration |
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Server 2 | |
Use |
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Environment sizing (small, medium, large) |
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Platform and language |
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RAM |
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Storage configuration |
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Server 3 | |
Use |
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Environment sizing (small, medium, large) |
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Platform and language |
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RAM |
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Storage configuration |
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Server 4 | |
Use |
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Environment sizing (small, medium, large) |
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Platform and language |
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RAM |
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Storage configuration |
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Server 5 | |
Use |
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Environment sizing (small, medium, large) |
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Platform and language |
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RAM |
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Storage configuration |
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Server 6 | |
Use |
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Environment sizing (small, medium, large) |
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Platform and language |
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RAM |
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Storage configuration |
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