Integration Service system requirements

Before installing the Integration Service, review the following requirements:

Hardware requirements

When determining the size of your environment for data event management and impact event management, consider the following hardware requirements for the Integration Service.

Note

The recommended hardware requirements are valid, whether you use physical or virtual machines.
If you are installing the Integration Service in a virtual environment, ensure to reserve CPU and memory resources.
You can install a new version of the Integration Service on the same system as the previous Integration Service, provided the system has sufficient disk space to accommodate both versions.

Environment	Configuration Item	Data event management and impact event management
Small	Platform	CPU: 2 vCPU, Frequency: 2.2 GHz
	RAM	4 GB
	Storage	50 GB of available disk space
Medium	Platform	CPU: 4 vCPU, Frequency: 2.2GHz
	RAM	8 GB
	Storage	50 GB of available disk space
Large	Platform	CPU: 4 vCPU, Frequency: 2.2GHz
	RAM	8 GB
	Storage	50 GB of available disk space

Operating system requirements

Support for third-party products

To receive full support for a BMC product, you must have such product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, seeBMC's product support policy.

Microsoft Windows

Linux

On Red Hat Enterprise Linux, the following libraries must be installed before installing the Integration Service.

The preferred method to add any missing libraries is to use the yum command to fetch the necessary library packages from the RHN (Red Hat Network) repository via the internet. To use this method, a Red Hat subscription is needed. Register the system by clicking System->Administration->Red Hat Subscription Manager in the menu on the server itself. After registering the system, you can use "yum install" to download and install the required libraries from the RHN.

Note

To avoid errors while installing 32-bit libraries, BMC recommends that you install 32-bit libraries together with the 64-bit libraries.

After installing the libraries, run yum check to ensure that the libraries are not corrupt.

Guidelines and limitations for deployment

Follow these guidelines when planning the hardware deployment:

The load can be distributed across one or more Integration Services by keeping the total load on the server constant as per the deployment type. You can configure a maximum of 25 Integration Services per Infrastructure Management server.
You can configure a maximum of 500 PATROL Agents per Integration Service in a small deployment and 900 in medium and large deployments.
To distribute the load, you can configure up to three Integration Services on the same Integration Service host computer. For more information, see Sizing chart for multiple Integration Services running on the same Integration Service host.