Implementation phases for Operations Management
BMC Software recommends that you follow these high-level implementation phases for deploying the TrueSight Operations Management system.
If you are new to TrueSight Operations Management, learn about the product's system architecture and usage, and review use cases to learn about which components and features you need to implement for your business.
Phase | Action | Reference |
|---|---|---|
Plan and design | Follow the planning process and complete the planning worksheets as you size and make decisions regarding the physical architecture, system setup, scalability, and integrations. | |
Install and configure system components and data providers | Follow the installation process for installing Remedy Single Sign-On, the TrueSight Presentation Server, followed by the component products, which provide data to the Presentation Server. | For the TrueSight Infrastructure Management installation, see Installing Infrastructure Management and components. |
Install integrations and configure | Install the integrations that will be required to support the use cases that you plan to implement. | |
Populate the system with data by registering the component products | For each component product, follow the process for collecting the data that feeds the monitoring views. | |
Validate data | Set up interfaces and views for monitoring. Use the product to verify whether or not data is being collected as expected. As you test, research and resolve issues with data population or system configuration. | |
Check the system components and tune the system performance | Monitor the system components and determine whether the TrueSight Operations Management system can support the data load. Contact Customer Support as needed. | |
Secure the system and roll out to tenants and end users | Set up user accounts and secure access to the system functions and data. |
On an ongoing basis, back up the system. For instructions, see the following topics: