TrueSight Operations Management architecture
The following illustration depicts the basic functional architecture for TrueSight Operations Management with TrueSight App Visibility Manager and TrueSight Synthetic Monitor, BMC Real End User Experience Monitoring Software Edition, and TrueSight Infrastructure Management components providing data to the TrueSight Presentation Server. With these component products deployed, all functionality is enabled. This illustration does not cover all possible integrations.
For information about the possible deployment scenarios, see Deployment-options-for-Operations-Management.
TrueSight Operations Management basic deployment with all components
Core components for TrueSight Operations Management
The TrueSight Operations Management solution provides the interface for monitoring data from product components, such as TrueSight Infrastructure Management and TrueSight App Visibility Manager. Authentication and permissions are provided by Remedy Single Sign-On. The following table describes the purpose of each core component.
TrueSight Infrastructure Management
TrueSight Infrastructure Management enables event management, service impact management, performance monitoring, and performance analytics. For more details about this system and its components, see TrueSight Infrastructure Management architecture and components.
TrueSight Infrastructure Management basic architecture
TrueSight App Visibility Manager
TrueSight App Visibility Manager enables application monitoring so that IT Operations can proactively detect and isolate application performance issues from the end-user perspective before they negatively impact business reputation and revenue.
TrueSight App Visibility Manager basic architecture
TrueSight Synthetic Monitor
TrueSight Synthetic Monitor enables synthetic transaction monitoring so that specialists can predict application health and user experience. Synthetic Monitor enables your business to proactively check service level agreements (SLAs) and receive notification of a breach before the end user is impacted.
TrueSight Synthetic Monitor basic architecture
For more details, see TrueSight-Synthetic-Monitor-deployment.
BMC Real End User Experience Monitoring Software Edition
The Real End User Experience Monitoring Software Edition provides end user-centric performance monitoring that helps departments ensure the quality and availability of web-based applications, determine whether applications meet service-level objectives, and proactively find and fix problems.
BMC Real End User Experience Monitoring Software Edition basic architecture
Component | Description |
|---|---|
Cloud Probe | The Cloud Probe sends information through the Real User Collector on a Real End User Experience Monitoring system. By deploying a Cloud Probe, BMC Real End User Experience Monitoring Software Edition can monitor applications that are deployed in a public cloud environment, such as Amazon Web Services EC2 (AWS), a private data center, or a hybrid deployment. The Cloud Probe sends information through the Real User Collector. You must plan your distribution to the Real User Collector and Real User Cloud Probes, so that you know to which Real User Collector you will connect each Cloud Probe. The Cloud Probe service can capture HTTP or HTTPS traffic destined for the system on which it is hosted; it cannot capture traffic going out of the system. |
Real User Collector | A Real User Collector captures traffic data from a tapping point between the application and the end user (for example, a network tap or a mirror port on a network switch) and makes it available to a Real User Analyzer. A Collector is responsible for deciphering encrypted traffic in a secure way and applying rules to protect the confidentiality of application end users. It also has controls for managing a portion of its functionality. Every Real End User Experience Monitoring Software Edition system must have at least one Collector component. |
Real User Analyzer | The Analyzer organizes traffic data acquired from the Real User Collector component into segments, processes it, and provides usable information. Every Real End User Experience Monitoring Software Edition system must have at least one Analyzer component. |