Upgrading BMC Event and Impact Management to TrueSight Infrastructure Management Server

This section describes how you can upgrade from BMC Event and Impact Management 7.1, 7.2, 7.3.xx, or 7.4 to the TrueSight Infrastructure Management server 11.0.

Upgrading BMC Event and Impact Management

On Linux and Solaris systems, you cannot upgrade BMC Event and Impact Management. You have to uninstall these components.

On Microsoft Windows systems, you cannot directly upgrade BMC Event and Impact Management 7.1, 7.2, 7.3.xx, or 7.4 to Infrastructure Management 11.0. You must:

  1. Upgrade BMC Event and Impact Management to Infrastructure Management 8.6.02 and apply the latest patch version
  2. Upgrade to ProactiveNet 9.5 and apply the latest SP version.
  3. Upgrade to Infrastructure Management 10.5.

For information about upgrading to ProactiveNet 8.6.02, see the BMC Support site to access the July 2011 version of the BMC ProactiveNet Upgrade Guide that supports ProactiveNet 8.6.02. 

For information about upgrading from Infrastructure Management 9.5 to 11.0, see Upgrading-the-Infrastructure-Management-server-on-Microsoft-Windows or Upgrading-the-Infrastructure-Management-server-on-Linux. 

Note

BMC ProactiveNet versions 9.5 and 8.6.02 support Atrium CMDB 7.6.04 SP2. Before you upgrade to ProactiveNet 8.6.02, you must upgrade your Atrium CMDB to 7.6.04 SP2.

Related topic

Supported-upgrade-paths-for-Infrastructure-Management

 

 

 

 

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*