Deployment options for Remedy SSO with TrueSight Operations Management


All TrueSight Operations Management deployments require the Remedy Single Sign-On (or Remedy SSO) server for authenticating users and managing tenant information.

You can deploy Remedy SSO in one of the following ways:

  • By using the TrueSight installer for Remedy SSO - This is a consolidated installer that contains all the prerequisite software for Remedy SSO, and can be used for a unified install experience. It only supports PostgreSQL database.
  • By using the Remedy SSO installer - This contains only the Remedy SSO Server. It doesn't contain prerequisite software, such as JRE and Tomcat. It supports databases like MS SQLServer and Oracle, apart from PostgreSQL.

Use the following sections in this document to make your choice.

BMC Recommendation

 BMC Recommends that you use the TrueSight installer for Remedy SSO to install the Single Sign-On product except for the reasons stated in the following sections.

Functions supported by the Remedy SSO installers

The following table describes the functions supported by the TrueSight installer and the Remedy installer.


TrueSight installer versus Remedy installer

You can install the Remedy SSO Server by using either the TrueSight installer for Remedy SSO or the Remedy SSO installer. Both the installers offer the same features, except for the ones listed in the following table. Based on the use case that you need, you can decide to choose one over the other.


Remedy SSO installer and TrueSight installer for Remedy SSO diagram

The following illustration helps you to visualize the two options to install Remedy SSO for the Presentation Server:

  • Option 1: Download the Remedy SSO (TrueSight installer) and install.
  • Option 2: Download the Remedy SSO (Remedy SSO installer) and install.


tsso_vs_rsso.png

Where to go from here

Installing-Remedy-SSO.

Related topics

Remedy SSO system requirements

Preparing-for-the-Presentation-Server-upgrade

Implementing-private-certificates-in-the-Remedy-Single-Sign-On-Server

 

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