Supported databases and Web consoles requirements for Infrastructure Management

Use the following information to understand the supported databases and browsers for Infrastructure Management:

Related topics


TrueSight-console-browser-requirements-and-compatibility

Hardware-requirements-to-support-small-medium-and-large-environments

Tuning-the-Infrastructure-Management-database-for-performance

Supported databases

Infrastructure Management runs on the following databases:

  • SAP SQL Anywhere 16  (embedded with the BMC TrueSight Infrastructure Management Server)

    Platform

    EBF version

    Microsoft Windows

    16.0.0.1915

    Linux

    16.0.0.1911

  • Oracle versions (Oracle needs to be installed separately):
    • 11.2.0.2.0, 11.2.0.3.0, 11.2.0.4.0 - Standard and Enterprise editions
    • 12.1.0.1.0, 12.1.0.2.0, 12.2.0.1 - Standard and Enterprise editions

Note

In Oracle 12c, Infrastructure Management supports pluggable databases but not directly installing into a container database.

The non-CDB architecture is deprecated in Oracle Database 12c. The non-CDB architecture might not be supported and might be unavailable in a release after the Oracle Database 12c Release 2. Oracle recommends using the CDB architecture. For more information, see https://docs.oracle.com/database/121/UPGRD/deprecated.htm#BABDBCJI and https://docs.oracle.com/database/121/UPGRD/deprecated.htm#UPGRD60000.

For more information, see Tuning-the-Infrastructure-Management-database-for-performance.

Web consoles system requirements

The following table lists the installation requirements of the operator console.

Component

Requirement

Supported resolution

1280*1024

Supported browsers

  • Microsoft Internet Explorer version 11
  • Mozilla Firefox versions 20 and later
  • Google Chrome versions 25 and later
  • Safari 6.x on Mac OS version 10.x (also called OS X)

Note: The SLO Tree view is not supported on Chrome and Firefox browsers since they do not support Java applets.

Adobe Flash Player

  • Version 10.0.x or later (for the operator console)

Java

  • Version 1.5 or later
  • Latest JRE version

Note

BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.

BMC products should work fine with minor updates to these supported operating systems. For assistance, contact BMC Customer Support.