BMC Event Adapters requirements


Support for third-party products

To receive full support for a BMC product, you must have such product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, seeBMC's product support policy.

This topic provides information on BMC Event Adapters requirements on various platforms.

BMC Event Adapter requirements for Microsoft Windows

Component

Requirement

Platform

Intel-compatible processor (32 bit and 64 bit)

Supported operating systems

  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2008 and 2008, R2 (32 bit and 64 bit)
  • Microsoft Windows Vista, SP1 (Impact Explorer and upgrades only)
  • Microsoft Windows XP Professional, SP2 (32 bit and 64 bit)
  • Microsoft Windows Server 2003, SP1 and SP2 (Standard and Enterprise Editions) (32 bit and 64 bit)

BMC Event Adapter requirements for Solaris

Component

Requirement

Platform

SPARC

Supported operating systems

  • Sun Solaris 11
  • Sun Solaris 10 (64 bit)
  • Sun Solaris 10 zones (64-bit)
  • Sun Solaris 9

BMC Event Adapter requirements for Linux

Component

Requirement

Platform

Intel-compatible processor (32 bit and 64 bit)

Supported operating systems

  • Red Hat Enterprise Linux Enterprise Server 5.5 (64 bit)
  • Red Hat Enterprise Linux Enterprise Server 6.2 (64 bit)
  • SUSE Linux Enterprise Server 11 SP2 and SP3

BMC Event Adapter requirements for AIX and HP-UX

Component

Requirement

Platform

POWER

Supported operating systems

  • AIX 6.1,7.1
  • HP-UX 11.23

Perl requirements for BMC Event Adapter

The Integration Service installation script installs and starts the BMC Event Adapter. However, the installation script does not install Perl, which is required by the BMC Impact Event Adapters. You must separately install Perl 5.14 or later (32 bit) before you install the BMC Event Adapter on the system in which the Integration Service is installed.

To use the SNMP v3 adapter, you must install Perl 5.14 and the following additional Perl modules:

Operating system

Required Perl module

Microsoft Windows

  • Win32 API

    Note

    The Win32 API is also required for 64 bit Microsoft Windows.

Solaris
Linux

  • P5NCI-0.31
  • Module-Build-0.3607
  • ExtUtils-CBuilder-0.2703
  • Test-Exception-0.29
  • Sub-Uplevel-0.22

Note

BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.

BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.

 

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