Skip to Content

Warning
Helix documentation is moving from docs.bmc.com to docs.helixops.ai

Key pages will redirect to the new domain on May 26, 2026. However, some legacy documentation links will not be redirected. 

In-product help links might not work after migration as we transition and update them within the product.

For any queries, reach out to IX-Support@helixops.ai.

Installing the meter on OS X

To get the API token

Your organization's account has a unique API token that must be used for authentication while sending data to TrueSight Intelligence.

The TrueSight Intelligence API key for your account is available in the TrueSight Account Manager. Navigate to My Account > Product Security.

api_token.png

To install the meter on MAC OS X

  1. Download the installer from https://mac.truesight.bmc.com/truesight-meter-current.pkg.
  2. Open Finder and click the control button.
  3. Select truesight-meter-current.pkg and click Open.
  4. Navigate through each step of the installation wizard and click Continue.
  5. Enter the API token for your TrueSight Intelligence account.
  6. Verify that the installed meter is running
    - run ‘sudo /opt/truesight/etc/meterctl status’

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC TrueSight Intelligence