Installing Integration Service and Remote Cell on Microsoft Windows

This section provides instructions for installing a Integration Service and Remote Cell on Microsoft Windows for the first time.

To install Integration Service and Remote Cell on Microsoft Windows

  1. Access one of the following locations and download the Integration Service installation program:

    • Central Monitoring Administration Console—For more information about downloading the installation program from the Central Monitoring Administration console, see Downloading-Integration-Service-software.
    • BMC Software EPD website—For more information about downloading the installation program from the BMC Software EPD website, see Downloading-the-installation-files.

  2. Save the BPPMAgent.zip file on your drive and extract its contents. Open the install.cmd file with the Run as administrator option.

  3. On the Welcome page, click Next.

  4. On the License Agreement page, select I agree to the terms of the license agreement, and click Next.

    The preinstallation check utility verifies whether the computer meets the requirements for installing the Integration Service. If the preinstallation check fails, the errors or warnings are listed in the Notification page. In that case, ensure that you correct the issues, and restart the installation process.


    A warning is displayed if the Microsoft .NET Framework is not installed on the computer. Install Microsoft .NET Framework version 3.0 by using the Role Management tool.

     

    Note

    If you want to install an additional Integration Service, on the Existing Installed Instances Detected page, select Install a new instance of this application.

  5. On the Directory Selection page, retain the default directory (\Program Files\BMC Software\BPPMAgent), or select a directory of your choice, and click Next. 

    Warning

    Do not install the product in a root directory (for example, C: or D: ), shared drive, or directly in the Documents and Settings folder.

  6. On the Component selection page, select the components that you want to install, and click Next. The following table lists the components that you can install and the procedure to install and configure them:

    Component

    Procedure

    Integration Service

    Configuring the Integration Service

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    To configure the Integration Service, on the Integration Service Configuration Input page, provide the following details, and click Next:


      • Integration Service Port—Port number for the Integration Service. The range is between 1024 and 65535. Ensure that the specified port is free.
      • Staging Adapter Port—Port number of the staging adapter. The default port number is 3183. Ensure that the specified port is free.

    Infrastructure Management Remote Cell

    Configuring the Infrastructure Management Remote Cell

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    To configure the Infrastructure Management Remote Cell, perform the following tasks:

    1. On the Configuring Remote Cell page, provide the following details:
      • Cell Instance Name—Name of the cell instance. The host name is the default cell instance name.
      • Cell Port—Port number in the range of 1024 to 65535. The default port number for the cell is 1828. Ensure that the specified port is free.
      • Cell Encryption Key—Encryption key for the cell. The default value is mc, and special characters are not allowed.
    2. If you want to configure the cell in a high availability mode, select Configure High Availability mode, select one of the following options, and provide the required details:

      • Primary Server—In the Secondary Cell HostName box, enter the host name of the secondary cell. 

        Note

        You do not have to enter the details of the primary server. The Cell Instance Name, the Cell Port, and the Cell Encryption Key details that were specified in the previous step are used as the details for the primary server.

      • Secondary Server—Provide the following details for the secondary server: 
        • Secondary Cell Instance Name—Instance name of the secondary cell
        • Secondary Cell Port—Port number in the range of 1024 to 65535.  Ensure that the specified port is free.
        • Secondary Cell Encryption Key—Encryption key for the cell. The default value is mc, and special characters are not allowed. 
        • Primary Cell HostName—Host name of the primary cell

    Integration Service and Infrastructure Management Remote Cell

    Configuring the Integration Service and the Infrastructure Management Remote Cell

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    To configure the Integration Service and Infrastructure Management Remote Cell, perform the following tasks:

    1. Select Integration Service and Infrastructure Management Remote Cell, and click Next.
    2. Configure the Remote Cell details, as described in Configuring the Infrastructure Management Remote Cell.
    3. Configure the Infrastructure Management Integration Service details, as described in Configuring the Integration Service.

  7. Review the Installation Preview page, and click Install to start the installation.

  8. On the Installation Summary page, click View Log to view the log file, or click Done to exit the installation.

Notes

  • If you modify the control port of a service explicitly through the pronet.conf file, the port number is not updated in the Add/Remove Programs applet and in the Agent Service display name field.
  • Each Integration Service on a system runs in a separate Java Virtual Machine (JVM).
  • You can check the version number of the Integration Service in the installationDirectory\Agent\pronto\bin\AGENT_VERSION file.
  • To upgrade a BMC Event and Impact Management cell, see Migrating-event-management-from-BMC-Event-and-Impact-Management-to-Infrastructure-Management.
  • If you are monitoring the Integration Service for a process crash using the Microsoft Debug Diagnostics Tool (DebugDiag tool), BMC recommends that in the Services window, you stop and start the service, instead of restarting the service.

Related topic

Configuring-the-Integration-Service-for-extended-security