Best practice approach to infrastructure monitoring administration
As a Solution Administrator or Tenant Administrator, you need to configure and administer the monitoring of your infrastructure by setting up data collection and monitoring for IT operations.
To set up the monitors, you must incrementally create monitors in a development or testing environment (phase I) before moving them to a production environment (phase II). You can set up your environments as described in the following illustration.
Before you begin
Complete the following tasks:
Guidelines
Remember the following guidelines while performing the Phase I and II workflows:
- Implement the configuration settings in the order outlined in this topic according to the process workflow. You can deviate from this best practice if you want; however, it is easier to understand the implementation and stay organized if you follow the process provided, especially during the initial implementation.
- Create, test, and validate before moving to production. Do not edit in production unless you find a problem in production that requires editing.
- Start with a small number of Agents in production to minimize risk.
- Monitoring is not applied to policy-managed Agents until the policies in production are enabled. This is the point where you “go live” in production with monitoring. Backing out before this step is easy. Backing out after this step can be difficult, depending upon the situation.
Phase 1: In development or testing environment
The following process diagram describes the recommended workflow in a development or testing environment:
7. Test and validate the collected data
Test and validate that the data is collected according to the policies that you defined. Resolve issues, if any.
You can view the status of the applied policies on the PATROL Agents as shown in the following image:
Also, you can view the performance data, events, and devices from the Truesight console.
How-to topics
Phase 2: In production environment
After you have validated and tested the collected data, you can move to the production environment. The following process diagram describes the recommended workflow in a production environment:
Additional monitoring sources and capabilities
Define manual application models based on groups and devices, or implement BMC TrueSight App Visibility manager to enable automatic application models from which you can monitor the performance and health of active or synthetic applications, perform diagnostics, and trace application transactions. | |
Use third-party adapters to provide a mechanism for external applications to funnel data into Infrastructure Management. Data adapters facilitate the synchronization of performance data collected by specific monitoring solutions into Infrastructure Management for further analysis. | |
Define impact service models to monitor when higher-level entities, such as applications, technical services, business services, and organizations are impacted, and how they are impacted when lower-level IT infrastructure entities, such as servers, network devices, and application systems are affected by some condition. |
See also Integrating.