TrueSight Infrastructure Management architecture and components

TrueSight Infrastructure Management components

The following sections describe the interfaces, servers, and data collectors that make up the TrueSight Infrastructure Management system. 

• • TrueSight Operations Management core components
  • TrueSight Infrastructure Management interfaces
  • TrueSight Infrastructure Management Server
  • TrueSight Infrastructure Management Integration Service
  • Event and performance data

TrueSight Operations Management core components

The TrueSight Operations Management solution provides the interface for monitoring data from product components, such as TrueSight Infrastructure Management and TrueSight App Visibility Manager. Authentication and permissions are provided by Remedy Single Sign-On. The following table describes the purpose of each core component.

TrueSight Infrastructure Management interfaces

In addition to the Operations Management interfaces, the TrueSight Infrastructure Management system provides additional interfaces for consuming the data collected and processed by this system and for configuring and customizing the system. The following table describes each interface and it's purpose.

TrueSight Infrastructure Management Server

The Infrastructure Management Server receives events and data from the following sources:

• PATROL Agents
• Event Management Cells
• Third-party event and data sources

After the Infrastructure Management Server collects this information, it processes events and data using a powerful analytics engine and additional event processing instructions stored in its database. The Infrastructure Management Server can also leverage a service model (built within the Infrastructure Management Server or published from the Atrium CMDB) to map data and events in context with business services. You can deploy one or more Infrastructure Management servers. 

For more information, see Deployment use cases and best practices for Infrastructure Management in the deployment documentation.

The TrueSight Infrastructure Management server consists of the following functions and components. For more information, see Infrastructure-Management-Server.

TrueSight Infrastructure Management Integration Service

The Integration Service manages events from event sources such as PATROL Agents, event adapters, and SNMP traps, and forwards performance data to the Infrastructure Management Server. 

For more information about the integration service, see Infrastructure-Management-Integration-Service. For information about the deployment of these components, see Integration Service host deployment and best practices for event processing and propagation

Event and performance data

Events are collected from the following sources:

• PATROL – PATROL Agents can be configured to generate events about metrics. As a best practice, the PATROL Agent is configured to generate nonperformance, availability-related events, binary events, and events from the Knowledge Module (KM).
• TrueSight Infrastructure Management Server – The TrueSight Infrastructure Management Server can be configured to generate performance-related events.

• Adapters – Events from other sources can be processed by event adapters such as SNMP adapters and log file adapters. All events from various sources are sent to event processing cells for correlation, deduplication, filtering, normalization, and enrichment.

Performance data is collected from PATROL Agents or from other sources such as BMC Portal and Microsoft System Center Operations Manager, using the appropriate adapters. Not all performance data has to be forwarded to the Infrastructure Management Server. Performance data can be collected and stored at the PATROL Agents and visualized as trends in the Infrastructure Management console without streaming the data to the Infrastructure Management Server.