Installing in a multiple-server environment

You can install product components on multiple servers by performing a custom installation. This type of installation is recommended for performing a medium or a large scale product deployment. For more information, see Hardware-sizing-recommendations.

This topic contains the following information:

Before you begin

Ensure that you have completed the tasks in Preparing for installation.

Ensure that you install the product components on servers in the same time zone.

If you want to use the Collection Agent as your data collection mechanism, then ensure that you read the following topics:

If you are scaling up your deployment by adding multiple components of the product on separate servers, ensure that have the following information:

Click to see information you need for scaling up

If you are scaling up	What you need to know?
Indexer	The host name and corresponding port number of the master Indexer installed on the primary node.
Search	The host name and corresponding port number of the master Indexer installed on the primary node. The host name and port number of the Configuration Database to be used by the Search component.
Collection Station	The IP address and port number to be used for binding the Collection Station's HTTP service and Payload service. This information is required by the Collection Agents for connecting with the Collection Station. The host name and corresponding port number of the master Indexer installed on the primary node. The host name and port number of the Configuration Database to be used by the Collection Station.

For more information about default ports, see Communication-ports-and-protocols.

To perform a custom installation

Start the installation program by running the setup (for Windows) or setup.bin (for Linux) file. Click Next.
Read the license agreement and agree to the terms. Click Next.
Select Custom Setup and click Next.
Select one or more of the components that you want to install, and then click Next.
Provide details for each of the following components listed in the following table; when you are finished, click Next.
Note
The following table lists the components in the same sequence as the installer screens that appear if you select all the components.
The directory location defaults to the following:
- Windows: C:\Program Files\BMC Software\TrueSight\ITDA.
- Linux: /opt/bmc/TrueSight/ITDA
You can change the destination directory by clicking Browse. Click Next to display the BMC TrueSight IT Data Analytics Settings screen.
Perform the following actions depending on your platform and click Next.
- Windows: Pin the product to your Start menu, and start the product services immediately after the installation is complete.
- Windows and Linux: Clear the Start services check box if you want to configure any of the components before you start the product services. For more information, see Component configuration recommendations.
The Installation Preview screen is displayed, providing information about the features to be installed, the total disk size, the destination directory, and so on.
Click Install to start the installation.
(Optional) Click View Log to see the installation log.
To exit the installation program, click Done.
By default, the following environment variable pointing to the product installation path is automatically set:
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Getting and applying the product license

When you install the product, a default license gets installed which is valid for 30 days from the date of installation.

To continue using the product after 30 days

Get the license by contacting BMC Support.

Apply the license by copying the LicenseKey to the location where the product is installed (for example, %BMC_ITDA_HOME%). You need to overwrite the license file that already exists.

Re-start the BMC TrueSight IT Data Analytics server. For more information, see Starting-or-stopping-product-services.

Where to go from here

(Optional) Verify if the installation completed successfully.

Access the product by using the Start menu.

If required, start the services manually.

Perform configurations such as enabling security for the product, configuring the email setting, and configurations required before scaling up.

Start data collection immediately after installation, by making the following configurations:

(Optional) Create Data patterns to define how the data collected must be indexed and displayed.
Create data collectors to define the type of data to be collected and how it must be collected, and to start the data-collection process.