Preparing to upgrade TrueSight Capacity Optimization

Upgrading the TrueSight Capacity Optimization product requires you to complete the following pre-upgrade tasks. You can download the upgrade files from the BMC Electronic Product Distribution (EPD) site. 

1. Review the supported upgrade paths and decide the components that you want to upgrade.
2. Download the installation files.

3. Prepare for upgrading the components.
   The following table lists the tasks that will help you prepare for upgrading the individual components.

   Component	Task
   Remedy Single Sign-On	Preparing-to-upgrade-Remedy-Single-Sign-On
   Presentation Server	Preparing-to-upgrade-the-Presentation-Server
   Application Server	Preparing-to-upgrade-the-Application-Server-and-ETL-Engine
   Gateway Server	Preparing-to-upgrade-the-Gateway-Server
   Capacity Agent	Preparing-to-upgrade-the-Capacity-Agent

Where to go from here

After completing the pre-upgrade tasks, you can begin upgrading the product components.