Downloading the installation files
You obtain the installation files for the product from the BMC Electronic Product Distribution (EPD) site. Your ability to access product pages on the EPD website is determined by the license entitlements purchased by your company.To understand which files you are entitled to download, access the license entitlements for your product.
Download links for installation files
To access the EPD website, you must provide your BMC Support credentials. You must be licensed for the product to access the download page. You may be prompted to complete the Export Compliance Form.
Use the EPD links in the following sections to access the installation files on the EPD website. From the EPD page, download the installation files for your platform.
TrueSight Capacity Optimization
EPD link: TrueSight Capacity Optimization
Component details on the EPD page:
Remedy Single Sign-On version 19.02
You can choose to install using the TrueSight installer for Remedy SSO (consolidated installer) version 11.3.01. Alternatively, you can directly install any of the supported versions of the Remedy SSO server using the Remedy SSO installer.
The latest supported version of Remedy Single Sign-On Server is 19.02. If you want to use it, access the following EPD link to download the installation files.
EPD link: Remedy Single Sign-On 19.02
Sentry Integrator for TrueSight Capacity Optimization
EPD link: Sentry Integrator for TrueSight Capacity Optimization
Moviri Integrator for TrueSight Capacity Optimization
EPD link: Moviri Integrator for TrueSight Capacity Optimization
Where to go from here
- If you are installing the product, perform the other preinstallation tasks listed in Preparing-to-install-TrueSight-Capacity-Optimization.
- If you are upgrading from an earlier version, go to Upgrading.