11.3.03: Service Pack for TrueSight Presentation Server 11.3.01
This topic provides instructions for downloading and applying Service Pack (11.3.03) for TrueSight Presentation Server 11.3.01. Service packs do not contain all of the files that are required for a complete product installation. Before you install the service pack, you must have previously installed the base version of the product.
The TrueSight Capacity Optimization 20.02 is supported with TrueSight Presentation Server 11.3.01 and its service packs and patches. For details, see Compatibility-matrix.
BMC recommends that you apply the most recent service pack or patch to get the latest updates to the product.
Applying the Service pack
Applying the service pack consists of the following steps:
Step 1: Download the service pack
To access the EPD website, you must provide your BMC Support credentials. You must be licensed for the product to access the download page. You may be prompted to complete the Export Compliance Form.
Use the EPD links in the following sections to access the installation files on the EPD website. From the EPD page, download the installation files for your platform.
EPD link: TrueSight Capacity Optimization
Component details on the EPD page
Step 2: Prepare for installing the service pack
Description | Procedure |
|---|---|
Complete the preinstallation tasks to ensure a successful service pack installation. | Before applying service pack on the Presentation Server, ensure that you review and complete the following prerequisite activities and requirements. Failed to execute the [excerpt-include] macro. |
Step 3: Install the service pack
Step 4: Verify the installation
Description | Procedure |
|---|---|
Verify whether the service pack installation was successful | Failed to execute the [excerpt-include] macro. |
Step 5: Reinstall the Capacity Optimization plugin
Task | Procedure |
|---|---|
Reinstall the Capacity Optimization plugin | After you install this service pack, you must reinstall the Capacity Optimization plugin to use the latest updates to the features that are available in the TrueSight console. For information on reinstalling the plugin, see Reinstalling-the-Capacity-Optimization-plugin. |