Viewing event thresholds (SLAs) of applications


In the TrueSight console, you can view performance and availability event thresholds based on service-level agreement (SLA) parameters for automatically discovered applications and manual applications that use end-user monitoring. These parameters are set by an application specialist to ensure that your organization meets obligations for user satisfaction. You can also view notification settings for performance and availability events. Threshold settings apply to each transaction entry point in an automatically discovered application or application with end-user monitoring.

You can see the levels of events for application performance and availability:

  • Minor, indicating a possible problem
  • Critical, indicating that the problem requires immediate attention.

The level determines when the system detects a Minor or Critical event on each transaction entry point, and when the system displays the event in the Application View

This topic presents the following sections:

Before you begin

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To view performance and availability event thresholds

  1. From the TrueSight console navigation pane, select Configuration > Applications
  2. Click the name of an automatically discovered application, or an application with end-user monitoring, for which you want to view the event thresholds.
  3. Click the Transaction tab.
    Depending on the kind of application you choose, the following parameters are displayed:
    • Transaction tab, event thresholds for automatically discovered applications 
      appconfig_view_transactions.png
    • Transaction tab, event thresholds for manual applications with only end-user monitoring
      appconfig_view_transaction_endusermonitoring.png

For details about the specific parameters, see Configuring-event-thresholds-SLAs-for-automatically-discovered-applications.

Where to go from here

Investigating-severity-and-impact-of-application-issues

Related topics

Viewing-the-configuration-details-of-an-application

Configuring-event-thresholds-SLAs-for-automatically-discovered-applications