Viewing App Visibility agent status and properties

You can examine the availability status of App Visibility agents forJava, .NET Framework, and BMC Synthetic Transaction Execution Adapter (TEA) Agents. You can see relevant details such as the applied policy for application diagnostics agents, or the names of the TEA Agents. You can also delete agents that are no longer in use.

The following topics are presented:

• • Before you begin
  • To view the list of agents
  • To delete an App Visibility agent
  • Where to go from here
  • Related topics

Before you begin

To view the list of agents

1. From the navigation menu, select Administration > App Visibility Agents.
2. Click one or more filters to display agents according to status.
   See the description of the statuses in the following table.

The agents are displayed in a table, according to the selected filters. Click a column heading to sort the table entries.

The table contains the following information:

To delete an App Visibility agent

You can delete agents that are no longer in use. If you delete an active agent for Java or .NET, the agent is displayedagain the next time it contacts the system. If you delete a TEA Agent, the agent is displayed again only after the TEA Agent service is restarted. 

1. From the navigation menu, select Administration > Agents.
2. Delete agents:
   • To delete a single agent, regardless of how many are selected, select Delete from theaction menu for the single row.
   • To delete more than one agent, select the agents (or click the column header to select all displayed agents), and select Delete Selected from theaction menu at the column header.
3. Click Yes to confirmdeletion.

After you disconnect and delete an agent with associated data, the agent is removed from the portal and the data is no longer displayed in the TrueSight console. However, if you reconnect the same agent to the same portal, and the portal is still connected to the collector with the saved agent's records, the associated data is displayed in the console again.

Where to go from here

Adding and editing components in the TrueSight console.

Related topics

Installing an App Visibility agent for Java

Installing an App Visibility agent for .NET

Installing a BMC Synthetic Transaction Execution Adapter Agent