Information

This site will undergo a brief period of maintenance on Saturday, 7 February at 2:00 AM Central/1:30 PM IST. During a 30 minute window, site availability may be intermittent.

Installing using the TrueSight console


The following table outlines the process required to deploy and install the KM using the TrueSight console. For detailed information about a step, click its corresponding link.

Step

Activity

Reference

1

Importing the KM into the TrueSight Presentation Server.

2

Create a deployable package.

3

Deploy and install the package.

4

Create or edit a monitoring policy to start data collection.

PATROL for Self-Monitoring KM deploy, install, and configure video

The following video provides a high-level summary of how to deploy, install, and configure the KM using the TrueSight console.

icon_play.pnghttps://www.youtube.com/embed/iWanx5rc184

Installing the fix pack

Warning

Note

Before you begin

You must install the fix pack on the following computers:

  • Hosts running the PATROL Agent
  • Hosts with the PATROL Console (if this console is required)
  • Systems with the TrueSight Operations Management Presentation Server KM repository

Before you install the fix pack, complete the following steps:

  1. Stop the PATROL Agent.
  2. Back up the PATROL_CACHE directory.
  3. Delete all of the PATROL for Scripting files from the PATROL_CACHE directory.
  4. Back up the PATROL_HOME/lib/knowledge and PATROL_HOME/lib/psl directories.

To install the PATROL for TrueSight Self-Monitoring KM 1.0.00.01 Fix Pack, if TrueSight Operations Management KM push is not used, and the PATROL console is in use:

  1. Extract the installation utility:
    • For Windows, double-click ins_WINDOWS_11300.zip.
    • For Linux, run the following command
      tar -xvf ins_ALL_11300.tar
      The contents of the files are extracted into the bmc_products sub-directory.
  2. Extract the fix pack files:
    • For Windows, double-click  ksm_LINUX-WINDOWS_100001.zip
    • For Linux, run the following command
      tar -xvf ksm_LINUX-WINDOWS_100001.tar
      The contents of the files are extracted into the bmc_products sub-directory. 
  3. From the bmc_products directory, run the installation utility as appropriate for your operating system:
    • For Windows, double-click setup.exe.
    • For Linux, run setup.sh
  4. Follow the on-screen instructions until the Select Products and Components to Install page is displayed. 
  5. On the Select Products and Components to Install page, select PATROL for TrueSight Self-Monitoring Fix Pack (1.0.00.01)
  6. Follow the on-screen instructions to complete the installation.

    After you complete the installation steps, you can delete the temporary directory and its contents.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC PATROL for TrueSight Self-Monitoring 1.0