Docs.bmc.com will undergo a brief maintenance outage 27 March 2025. The site will be unavailable for ten minutes starting at 6:30 AM CDT/5 PM IST.

System requirements

This topic lists the minimum requirements and supported resources for the PATROL for Microsoft Azure product.

Note

To get complete compatibility information for PATROL for Microsoft Azure, access the BMC Solution and Product Availability and Compatibility Utility..

Support for third-party products

To receive full support for a BMC product, you must have that product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, see BMC's product support policy.

Before installing PATROL for Microsoft Azure, verify that the target computer meets the installation requirements listed in the following table.

Resource

Requirements

Operating systems (for PATROL Agent only)

Any of the following operating systems:

  • Microsoft Windows Enterprise Server 2012 and 2012 R2, x64
  • Microsoft Windows Enterprise Server 2016, x64 
  • Microsoft Windows Enterprise Server 2019, x64 
  • Red Hat Enterprise Linux 8.x, x64
  • Red Hat Enterprise Linux 7.x, x64
  • Red Hat Enterprise Linux 6.x, x64

Minimum hardware requirements

2 virtual CPU (vCPU), 4 GB RAM, x64 architecture

Java Runtime Environment (JRE)

Supports any of the following Java versions:

  • Oracle Java 8.x
  • OpenJDK 8.x
  • OpenJDK 11.x
  • OpenJDK 16.x

Note: For the latest announcement on BMC’s Java Support policies for TrueSight monitoring solutions, see Java support for TrueSight monitoring solutions

BMC TrueSight Operations Management

  • 11.x
  • 10.x

BMC Helix Operations Management

The KM is supported in BMC Helix Operations Management.

PATROL products

  • PATROL Agent version 9.5.00 or later
  • PATROL Installation Utility version 10.7.00 or later

Disk space

PATROL Agent components: 137 MB