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Unsupported content Version 2.7.41 of the product is in limited support, while versions 2.7.43 and 2.7.44 are fully supported. This documentation includes content for all versions. You will not be able to leave comments for version 2.7.41.

 

Temporarily suspending the generation of events


If you want the KM to temporarily stop generating events because you are backing up the file or performing some other action that might cause the PATROL KM for Log Management to alarm temporarily, you can suspend event generation by configuring a blackout period for the file.

To temporarily suspend the generation of events for a log file

  1. Access the LOG application menu as described in Accessing KM menu commands.
  2. In the Advanced Feature submenu, select Configure Log Monitoring Blackout.
    The Configure-Log-Monitoring-Blackout-dialog-box.
  3. In the Number of minutes before next Alert is generated text box, enter the number of minutes that you want to temporarily stop monitoring the selected file.
  4. (Optional) If you want the PATROL KM for Log Management to go into alarm if a certain number of events occur during the blackout period, select the Override if errors exceed count check box and enter the maximum number of events that can occur during the blackout period before the KM goes into alarm.
  5. Click OK and close the Configure Log Monitoring Blackout dialog box.

PATROL KM for Log Management immediately stops generating events for the file until the specified number of minutes has passed or the specified number of errors has occurred.

You can also suspend all the instances configured by adding a configuration variable.

  1. Enter the following configuration variable manually:
    /PMG/CONFIG/suspendAll
  2. Give this configuration variable one of the following valid values for the indicated results:
    • 1 - suspends all the instances
    • any value other than 1 - removes suspension from all the instances

 

If you set a value of 1, it skips text added during the suspension period. After the period lapses, the KM reads from the end of the file.

When using the KM interface, the suspendAll variable and the PMGSuspend flag file take precedence over the Suspend KM event generation for a specified time period option.

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BMC PATROL for Log Management 2.7