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Improper shutdown

Ending the agent improperly can cause problems including corruption of history files and event log files. Following are common methods of improperly stopping the PATROL Agent:

  • The computer crashes.
  • The computer is shutdown properly, but the PATROL Agent is still running.
  • The PATROL Agent process is interrupted using the 'kill -9' command which forces the agent to stop without giving it a chance to close its files.
Warning

Note

BMC recommends that you add logic to stop the PATROL Agent as part of your system shutdown scripts.

For information about repairing corrupt history databases, see Fixing a corrupted history database.

 

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BMC PATROL Agent 9.5