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Integration with BMC ProactiveNet Event Manager

With the Integration of PATROL Agent with BMC ProactiveNet Event Manager, the PATROL Agent-generated events can be propagated to BMC ProactiveNet Event Manager directly. The PATROL Agent will run as a client for BMC ProactiveNet Event Manager, and thus, will open a persistent TCP connection with BMC ProactiveNet Event Manager. The PATROL Agent can be connected to the High-Availability setup of BMC ProactiveNet Event Manager, by specifying the Primary and Secondary Cells.

Note

BMC recommends that you send PATROL Agent events to a remote cell for processing, and then propogate only select events to the BMC ProactiveNet Server cell.

This integration can be configured using the PATROL Agent pconfig interface for event Filtering and Enrichment. The Enrichment and Filtering rules together form a Event Format. You can thus define Custom Formats.

If PATROL Agent looses the connection to BMC ProactiveNet Event Manager, it will continue buffering events in its cache. After the connection is reestablished, PATROL Agent will send the cached events to BMC ProactiveNet Event Manager.

Note

Integration with BMC ProactiveNet Event Manager is available only on PATROL Agents where the BMC ProactiveNet Event Manager client library is available.

 

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