Verify that the target computer meets the installation requirements listed in the following table. These requirements apply to all BMC PATROL Agent.
Supported Operating Systems | |
|---|
All components work with the following Windows operating systems: - Microsoft Windows 7, x86, x86-64
- Microsoft Windows 8, x86, x86-64
- Microsoft Windows 8.1, x86, x86-64
- Microsoft Windows Server 2012, x86-64
- Microsoft Windows Server 2012 R2, x86-64
- Microsoft Windows Server 2012 R2 Core, x86-64
- Microsoft Windows Server 2016, x86-64
| - Remote monitoring is available on all the supported operating systems.
- References to x86-64 include AMD64 and Intel 64 architecture.
- References to the operating systems mentioned include all editions of these platform families.
- If you are using Microsoft Windows Server 2012 R2 Core, x86-64, then install PATROL Agent 10.0 using the Common Installer version 10.5.00.
- If you are using Microsoft Windows Server 2016 R2 Core, x86-64,
- Installing the PATROL Agent manually using setup.exe utility (done by extracting the installation utility) is not supported.
- You can install the PATROL Agent 10.0 using the Common Installer version 10.5.02 on this platform using the TrueSight console. For more information, see Installing-in-a-TrueSight-Operations-Management-environment.
|
HP-UX 11i 3 (B11.31), 64-bit, Itanium 2 | HP-UX PA-RISC operating system is not supported. |
- IBM AIX 6.1, 64-bit hardware, 64-bit kernel, 64-bit AB
- IBM® AIX® 7.1, 64-bit hardware, 64-bit kernel, 64-bit ABI
- IBM® AIX® 7.2, 64-bit hardware, 64-bit kernel, 64-bit ABI
| - IBM POWER4®, POWER5®, POWER6®, POWER7®, and POWER8® are supported systems.
|
- Oracle Solaris 10 U11.x
- Oracle Solaris 10, x86-64, 64-bit, SPARC
- Oracle Solaris 11, x86, x86-64, 64-bit, SPARC
| - The current release of the product supports Solaris 10 through update 11.
- Oracle Solaris is supported till version 11.3.
|
- Red Hat Enterprise Linux 5.x, x86, x86-64, Itanium, IBM® zSeries®, 64-bit
- Red Hat Enterprise Linux 6.x, x86, x86-64, IBM® zSeries®, 64-bit
- Red Hat Enterprise Linux 7.x, 64-bit
| - The zSeries system is not supported in Simplified Chinese, Traditional Chinese, Korean, Japanese, French, and German languages.
- x86 refers to Intel PII, PIII, P4, and Xeon 32-bit processor systems.
- x86-64 refers to Opteron (AMD 64) and Intel EM64T systems that support 64-bit libraries and executable.
- Red Hat Enterprise Linux 5.x is supported up to version 5.11. Red Hat Enterprise Linux 5.11 is not supported on Itanium platforms.
- Red Hat Enterprise Linux 6.x is supported up to version 6.8.
- Red Hat Enterprise Linux 7.x is supported up to version 7.3.
|
- SUSE Linux Enterprise Server 11, x86, x86-64, Intel Itanium, IBM® zSeries®
- SUSE Linux Enterprise Server 12.x, x86, x86-64, Intel Itanium, IBM® zSeries®
| - This operating system is not supported in CTJKFG.
- x86 refers to Intel PII, PIII, P4, and Xeon 32-bit processor systems.
- x86-64 refers to Opteron (AMD 64) and Intel EM64T systems that support 64-bit libraries and executable.
- SUSE Linux Enterprise Server 11 is supported up to Service Pack 4.
- SUSE Linux Enterprise Server 12.x, x86-64 is supported up to Service Pack 1
- SUSE Linux Enterprise Server 12.x, IBM® zSeries® is supported up to Service Pack 1 - Supported Kernel version 3.x
|
- Oracle Enterprise Linux 5.x, x86, x86-64
- Oracle Enterprise Linux 6.x, x86, x86-64
- Oracle Enterprise Linux 7.x x86-64
| - x86 refers to Intel PII, PIII, P4, and Xeon 32-bit processor systems.
- x86-64 refers to Opteron (AMD 64) and Intel EM64T systems that support 64-bit libraries and executable.
- 32-bit runtime environments are required on x86-64 operating system.
- Oracle Enterprise Linux 5.x is supported up to version 5.11
- Oracle Enterprise Linux 6.x is supported up to version 6.8
- Oracle Enterprise Linux 7.x is supported up to version 7.3
- Oracle Enterprise Linux 6.6 x86 is also supported on Unbreakable Enterprise Kernel version 2.x
- Oracle Enterprise Linux 6.6 x86-64 is also supported on Unbreakable Enterprise Kernel version 3.x
- Oracle Enterprise Linux 6.8 x86 is also supported on Unbreakable Enterprise Kernel version 2.x
- Oracle Enterprise Linux 6.8 x86-64 is also supported on Unbreakable Enterprise Kernel version 4.x
|
- CentOS 5.x (x86, x86-64)
- CentOS 6.x (x86, x86-64)
- CentOS 7.x (x86, x86-64)
| - CentOS 7.x, 6.x, and 5.x are supported upto versions 7.2, 6.8, and 5.11 respectively.
|
- Debian 6.0.7 (squeeze) 64-bit
- Debian 7.6.0 (wheezy) 64-bit
- Debian 7.7.0 (wheezy) 64-bit
- Debian 7.9.00 (wheezy) 64-bit
- Debian 8.2.00 (jessie) 64-bit
- Debian 8.3.00 (jessie) 64-bit
- Debian 8.4.00 (jessie) 64-bit
- Debian 8.5.00 (jessie) 64-bit
- Debian 8.6.00 (jessie) 64-bit
| - Monitoring of Debian operating system is supported only by the BMC PATROL Script Language (PSL) data collection method.
- Therefore, BMC recommends that while installing BMC PATROL solution for UNIX and Linux on Debian, do not install BMC PATROL Perform Data Collector.
- Clear the Perform Data Collector checkbox in the Product Selection list on the Select Products and Components to Install page.
- If you install BMC PATROL Perform Data Collector, you must manually switch to the PSL method.
- To switch to the PSL method, in the PATROL console, right-click UNIX_OS and select Knowledge Module Admin > Toggle PSL/DCM Collection.
|
- Ubuntu 14.4 LTS (32-bit, 64-bit)
- Ubuntu 15.04 (32-bit, 64-bit)
- Ubuntu 15.10 (32-bit, 64-bit)
- Ubuntu 16.04 (32-bit, 64-bit)
| |
Note
On 64-bit Linux platform, the following message is displayed after the installation process is complete. Ignore this message.
ignored: cfg_sec_prms: error while loading shared libraries: libaudit.so.0: cannot open shared object file: No such file or directory
BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released. BMC products should work fine with minor updates to these supported operating systems. For assistance, please contact BMC Customer Support.