Important This documentation space contains information about PATROL Agents when deployed in a TrueSight Operations Management environment. If you are a BMC Helix Operations Management user, see PATROL Agent for BMC Helix Operations Management 23.3.

23.3 enhancements and patches

This topic provides information about the enhancements made in PATROL Agent version 23.3.00.
For the list of issues resolved in the patch, see Known-and-corrected-issues.

Installing PATROL Agent and knowledge modules by using the Microsoft Software Installer (MSI) package

Use the Setup.msi file to install the PATROL Agent and knowledge modules on Windows. The MSI package file provides a more reliable and resilient installation. The Microsoft Installer service uses the information that is contained within the MSI package file to install the PATROL Agent and knowledge modules.

For more information, see Installing. 

Accessing PATROL Agent with and without credentials

  • If you access the PATROL Agent locally, no credentials are required by default.
    For example, pconfig +get -p <portnum>.
    You can override this behavior by setting up the configuration variable /AgentSetup/pconfigRequiresAuthentication = { REPLACE="true"} or setting up requiresconfigauthentication = true in the patrol.conf file.
    For example, pconfig +get -p <portnum> -U <username> -W <password>.
  • If you access the PATROL Agent remotely, the credentials are required by default.
    For example, pconfig +get -host <patrol agent host name> -p <portnum> -U <username> -W <password>.You can override this behavior by setting up the configuration variable /AgentSetup/pconfigRequiresRemoteAuthentication = { REPLACE="false"}.
    For example,     pconfig +get -host <patrol agent host name> -p <portnum>.
  • You can access PATROL Agent on PatrolCli by using the default account credentials only.

Important

The variable value you set in the pconfig utility has the highest precedence over the variable value set in the patrol.conf file.

Accessing PATROL Agent by unprivileged users

You can access PATROL Agent by using the default account credentials only. If you are an unprivileged user and want to access PATROL Agent, set up the pconfig variable, /AgentSetup/accessControlList.

The following options are available during a package creation:

  • Restricted Access Control (default)
  • Full Access Control

AccessControl.png

The Restricted Access Control option is selected by default and is applicable for the default account only. You can modify the access control list to give PATROL Agent access to specific users by setting up the pconfig variable, /AgentSetup/accessControlList.

If you select the Full Access Control option, all the users get access to PATROL Agent from pconfig and PatrolCli.

Important

To retain the old access control list: When you upgrade PATROL Agent to 23.3 or a later version, select Full Access Control, which keeps the old /AgentSetup/accessControlList that you used in the older version of PATROL Agent.



 

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