Skip to Content

Warning
Helix documentation is moving from docs.bmc.com to docs.helixops.ai

Key pages will redirect to the new domain on May 26, 2026. However, some legacy documentation links will not be redirected. 

In-product help links might not work after migration as we transition and update them within the product.

For any queries, reach out to IX-Support@helixops.ai.

Information
Important This documentation space contains information about PATROL Agents when deployed in a TrueSight Operations Management environment. If you are a BMC Helix Operations Management user, see PATROL Agent 21.3 for BMC Helix Operations Management.

Sending SNMP traps

During trap sending, the PATROL Agent works in an SNMP agent role. The following table lists the function to use for the task you want to perform:

 Functions for sending traps

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC PATROL Agent 21.3