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Important

This KM is deprecated and will be replaced by the BMC Helix AIOps OTel Collector. For information about the BMC Helix AIOps OTel Collector, see the BMC Helix AIOps documentation at https://docs.bmc.com/xwiki/bin/view/IT-Operations-Management/Operations-Management/BMC-Helix-AIOps/aiops253/.

This documentation space contains information about PATROL Agents when deployed in a BMC Helix Operations Management environment. If you are a TrueSight Operations Management user, see PATROL Agent 24.3.01

Upgrading


This section describes how to upgrade the PATROL Agent from its previous version.

When deploying a new version of PATROL Agent, perform the following sequence of steps:

  1. Stop the PATROL Agent. For more information, see Starting-and-stopping-the-PATROL-Agent.
  2. You can upgrade the PATROL Agent as explained in the Installing section, as no additional steps are required to upgrade. 
  3. Once the upgrade is completed, start the PATROL Agent. For more information, see Starting-and-stopping-the-PATROL-Agent.

Related topic

Configuring-after-installation

Upgrade-issues

 

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BMC PATROL Agent for BMC Helix Operations Management 25.3.01