Skip to Content

Warning
Helix documentation is moving from docs.bmc.com to docs.helixops.ai

Key pages will redirect to the new domain on May 26, 2026. However, some legacy documentation links will not be redirected. 

In-product help links might not work after migration as we transition and update them within the product.

For any queries, reach out to IX-Support@helixops.ai.

Information
Important This documentation space contains information about PATROL Agents when deployed in a BMC Helix Operations Management environment. If you are a TrueSight Operations Management user, see PATROL Agent 24.3.01

Flushing the agent cache based on a time interval

The /AgentSetup/prmHistCacheFlushTimer configuration variable determines the period of time that the cache is flushed to the history database. History information that is stored in the cache can be accessed through the PATROL Console. After the history information is written to the history database, it can still be accessed through the console.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC PATROL Agent for BMC Helix Operations Management 25.2