Important This documentation space contains information about PATROL Agents when deployed in a BMC Helix Operations Management environment. If you are a TrueSight Operations Management user, see PATROL Agent 24.3.01

24.3.01 enhancements and patches


Review the PATROL Agent 24.3.01 enhancements for features that will benefit your organization and understand changes that might impact your users.

BMC applies upgrades as described in the BMC Helix Upgrade policy. BMC applies upgrades and patches during Maintenance windows..


24.3.01.02

Fixed issues that were reported in the earlier version. For the list of issues resolved in the patch, see Known-and-corrected-issues.



24.3.01.01

Fixed issues that were reported in the earlier version. For the list of issues resolved in the patch, see Known-and-corrected-issues.



24.3.01

Improve security with encrypted passwords for forward proxies

Secure your installations with the encrypted forward proxy password feature in the RunSilentInstall utility. This feature ensures that proxy credentials are safeguarded from unauthorized access, allowing administrators to specify passwords by using a secure method supported by RunSilentInstall. This approach facilitates efficient proxy setup and minimizes risks associated with credential exposure.


Monitor PATROL Agent health by using PATROL Agent health metrics

Monitor the health of the PATROL Agent to ensure smooth operation and timely identification and resolution of issues by using the following health metrics:

  • AgentConnectionStatus
  • MetricReductionRatePercentage
  • MetricsCollectionCount
  • UnprocessedMessagesInQueue
  • TotalNumberOfMessages
  • TotalMessageSize

For more information, see PATROL-Agent-health-monitoring.


 

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