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Helix documentation is moving from docs.bmc.com to docs.helixops.ai

Key pages will redirect to the new domain on May 26, 2026. However, some legacy documentation links will not be redirected. 

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For any queries, reach out to IX-Support@helixops.ai.

Information
Important This documentation space contains information about PATROL Agents when deployed in a BMC Helix Operations Management environment. If you are a TrueSight Operations Management user, see PATROL Agent 22.1.

Purpose of storing environment variables

The support for this script file provides a means to customize your PATROL environment without modifying the scripts provided by PATROL.

Installing PATROL on top of an existing implementation will replace many files (PATROL, PATROLAgent, emcons, patrolrc.sh, and others). Any customizations made to these script files will be lost. By making customizations to certain user-specific files, future installations will not overwrite your modifications.

 

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BMC PATROL Agent for BMC Helix Operations Management 22.1