Warning
Helix documentation is moving from docs.bmc.com to docs.helixops.ai

Key pages will redirect to the new domain on May 26, 2026. However, some legacy documentation links will not be redirected. 

In-product help links might not work after migration as we transition and update them within the product.

For any queries, reach out to IX-Support@helixops.ai.

Information
Important This documentation space contains information about PATROL Agents when deployed in a BMC Helix Operations Management environment. If you are a TrueSight Operations Management user, see PATROL Agent 22.1.

Agent-Console relationship


The PATROL Agent can manage several aspects of its relationship with various types of PATROL consoles and other utilities. Following are some of the aspects:

  • Types of consoles that connect to the agent
  • Types of PEM messages the agent sends to the PEM Console
  • Where UNIX applications display their information
  • How the agent behaves if no consoles connect to it
  • Who can connect to the agent

This section details how to manage agent-console relationship using variables.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC PATROL Agent for BMC Helix Operations Management 22.1