Skip to Content

Warning
Helix documentation is moving from docs.bmc.com to docs.helixops.ai

Key pages will redirect to the new domain on May 26, 2026. However, some legacy documentation links will not be redirected. 

In-product help links might not work after migration as we transition and update them within the product.

For any queries, reach out to IX-Support@helixops.ai.

Information
Important This documentation space contains information about PATROL Agents when deployed in a BMC Helix Operations Management environment. If you are a TrueSight Operations Management user, see PATROL Agent 21.3.

Setting PATROL Agent configuration variables

This section explains how to assign values to the PATROL Agent configuration variables that will allow a DCOM client to communicate with the agent.

  1. Launch wpconfig for the PATROL Agent you are configuring.

  2. Assign values to the PATROL Agent Setup variables described in the following table.

     PATROL Agent COM variables

  3. If you changed the comUserAllowed variable, restart the PATROL Agent.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC PATROL Agent for BMC Helix Operations Management 21.3