Monitoring solutions in BMC Helix Operations Management


The following table lists the monitoring solutions supported in BMC Helix Operations Management:

Monitoring solution name

Latest released version

Description

Applicable license

Local monitoring

Remote monitoring

Technology

24.1.10

Support is added for the following Ceph storage versions:

  • IBM Ceph Storage 5.x and later
  • Red Hat 4.1 and later

Monitoring and Event Management for Servers

 

✅️

Database                 

23.4.03

Fixes issues reported in earlier versions.

Monitoring and Event Management for Servers

 

✅️

BMC products

25.4.00

 

​Added support for Internet server monitoring profile

Monitoring and Event Management for Servers

 

✅️

Application

23.2.02

Enables you to monitor:

  • MQ deployed on a container (for example, OpenShift)
  • MQ environment remotely 
  • MQ environment locally

Monitoring and Event Management for Servers

 

✅️

Application

25.2.00

Redis KM supports authentication for connecting to Redis clusters that have authentication enabled.

Monitoring and Event Management for Servers

 

✅️

Database

25.3

  • Support to configure filters in BMC Helix Patrol for SAP Solution Manager
  • Support for Remote Function Calls (RFCs) for SAP systems

Monitoring and Event Management for Servers

No

✅️

Java

25.4

  • Support for Global Custom Query configuration
  • Added a new parameter to the Sessions application class
  • Third-party files are updated for security enhancement.

Monitoring and Event Management for Servers

 

✅️

Database

1.1.30

Added execution options for custom SQL queries.

Monitoring and Event Management for Servers

 

✅️

Database

1.0.18

  • Support for new global-level variables to configure the removal of unavailable nodes from monitoring.
  • Third-party files are updated for security enhancement.

Monitoring and Event Management for Servers

 

✅️

Database

9.7.03

Fixes issues reported in the earlier versions.

Monitoring and Event Management for Servers

✅️

✅️

Database

9.7.13

Monitors the Oracle database. Monitoring includes the following components of your installation:

  • Archive log activity
  • Automatic Storage Management
  • DataGuard failover monitoring
  • ETSM
  • Failover and Cluster Monitoring Scenarios
  • Instance performance and health of the environment
  • Local and remote monitoring
  • instance
  • Oracle server options
  • Oracle Net
  • Oracle pluggable instances
  • Resource availability and capacity
  • Replication and Oracle jobs
  • Real Application Cluster monitoring
  • Users
  • XML Log monitoring

Monitoring and Event Management for Servers

✅️

✅️

Database

9.6.41

Fixes issues reported in earlier versions.

Monitoring and Event Management for Servers

✅️

✅️

Database

1.1.32

The Patrol agent can now connect to the MongoDB cluster without the necessity for the TrustStore to retain any certificates. Ensure to set up this option during your MongoDB installation/configuration.

Monitoring and Event Management for Servers

 

✅️

Database

1.1.22

Added new attributes to the following application classes:

  • Health (SHM_HEALTH)
  • Service (SHM_SERVICE)

Monitoring and Event Management for Servers

 

✅️

Database

20.05.12

  • Added an option to generate annotations for top 10 processes exceeding CPU and memory thresholds.
  • Added new attributes to the Hyper-V Dynamic Application class.
  • Added filtering options to Hyper-V host.

 

Monitoring and Event Management for Servers

✅️

✅️

Operating system

1.1.32

  • Support for errpt command in the AIX environment to monitor error logs.
  • Fixes issue reported in an earlier version.

Monitoring and Event Management for Servers

✅️

✅️

Operating system

25.3.00 

  • Added the Use persistent disk instance option. 
  • Fixes issues reported in an earlier version.

Monitoring and Event Management for Servers

✅️

✅️

Operating system

22.4

Reports and monitors availability and performance across critical areas of the Oracle Cloud Infrastructure cloud environment.

Monitoring and Event Management for Servers

✅️

✅️

Cloud

1.1.13

  • Third-party files are updated for a security enhancement.
  • Fixed issues that were reported in an earlier version.

Monitoring and Event Management for Serverless Assets

 

✅️

Cloud

25.2.00

  • Added namespace field for custom metrics.
  • Fixes the issues from the previous releases.

Monitoring and Event Management for Serverless Assets

 

✅️

Cloud

22.4.42

  • Upgrade software for security enhancement.
  • Fixes issues reported in the earlier versions.

Monitoring and Event Management for Serverless Assets

 

✅️

Cloud

1.0.05

Third-party files are updated for security enhancement.

Monitoring and Event Management for Serverless Assets

 

✅️

Cloud

1.1.03

Fixes the issues from the previous releases.

Monitoring and Event Management for Serverless Assets

 

✅️

Cloud

PATROL for VMware vSphere (also supports VMware vSphere 6.0)

4.0.31

Monitors VMware vSphere environment. Monitoring includes the following components of a configured VMware vSphere environment:

  • Datacenters
  • Clusters
  • Hosts
  • Virtual machines (VMs)
  • Resource pools
  • VMware vApps
  • Datastores

Monitoring and Event Management for Servers

 

✅️

Virtual platforms

2.0.04

Known and corrected issues.

Monitoring and Event Management for Servers

 

✅️

BMC products

10.8.02

Fixes the issues from the previous releases.

Monitoring and Event Management for Servers

 

✅️

BMC products

3.0.04

Third-party files are updated for security enhancement.

Monitoring and Event Management for Servers

 

✅️

Network

Monitoring and Event Management for Devices

2.0.00

Monitors the network devices discovered by the Entuity Servers.

Monitoring and Event Management for Devices

 

✅️

Network

25.3.00

  • Associate events with the Apache Kafka cluster device for accurate event analysis
  • Added support for the SASL SSL authentication type
  • Updated third-party files for security enhancements

Monitoring and Event Management for Servers

 

✅️

Application

1.1.00

Monitors the Hadoop environment. Monitoring includes the following components of a configured Hadoop environment:

  • DataNode
  • NameNode
  • JobTracker
  • SecondaryNameNode
  • TaskTracker
  • JobHistory
  • NodeManager
  • ResourceManager
  • JournalNode

Monitoring and Event Management for Servers

 

✅️

Application

3.2.02

Monitors runtime application server availability and performance of:

  • JBoss resources
  • Servlets
  • Oracle JavaServer Pages (JSPs)
  • Enterprise Java Beans (EJBs)

Monitoring and Event Management for Servers

 

✅️

Application

6.1.10

Monitors the performance of local and remote Microsoft Exchange Servers.

Monitoring and Event Management for Servers

✅️

✅️

Application

9.0.53

  • Monitor secure web pages with Network Security Services (NSS) version 3.98
  • Dropped support for Oracle Solaris and IBM® AIX® 64-bit platforms

Monitoring and Event Management for Servers

 

✅️

Application

3.1.02

Enables you to monitor runtime application server availability, performance and availability of Apache Tomcat and Generic Java resources, performance of servlets and Java Server Pages (JSPs).

Monitoring and Event Management for Servers

 

✅️

Application

25,4

  • Added support for the OAuth authentication type. 
  • Third-party files are updated for security enhancement.

Monitoring and Event Management for Serverless Assets

 

✅️

Containers

24.2.11

  • Third-party files are updated for a security enhancement.
  • Fixed issues that were reported in an earlier version.

Monitoring and Event Management for Serverless Assets

 

✅️

Containers

1.1.03

Third-party files are updated for a security enhancement.

Monitoring and Event Management for Serverless Assets

 

✅️

Containers

2.7.44

  • Added Sudo support to local and remote monitoring

Monitoring and Event Management for Servers

✅️

✅️

Multiple environments

Monitoring and Event Management for Devices

2.1.05

Fixed issues that were reported in an earlier version.

Monitoring and Event Management for Servers

✅️

✅️

Multiple environments

Monitoring and Event Management for Devices

1.0.02

A new text parameter is added in the Processes (KIS_Process_Container) application class to list processes utilizing the most CPU time.

Monitoring and Event Management for Servers

✅️

✅️

Operating system

3.1.01

Monitors the Citrix XenServer environment and resources.

Monitoring and Event Management for Servers

 

✅️

Virtual platforms

22.02.06

Added support for CyberArk vault in PATROL for Sybase.
Access your secret credentials from the vault in PATROL for Sybase. 

Monitoring and Event Management for Servers

 

✅️

Database

3.1.01

Monitors the Oracle Weblogic Server environment. Monitoring includes the following Weblogic components:

  • Server
  • Cluster
  • JMX MBean

Monitoring and Event Management for Servers

 

✅️

Middleware

3.1.01

Monitors the IBM WebSphere Application Server environment. Provides capability to perform the following:

  • Application monitoring with JMX
  • Application Server monitoring
  • Dynamic Cache
  • Enterprise Java Bean
  • High Availability Manager
  • Service Integration Bus
  • Thread Pool
  • Web Service
  • WebSphere Process Server, WebSphere Edge Server and WebSphere Proxy Server monitoring

Monitoring and Event Management for Servers

 

✅️

Middleware

2.0.00.01

Monitors Xen applications and desktop. Monitoring includes the following components of a configured Citrix Site:

  • Delivery Controllers 
  • Delivery Groups 
  • Machines belonging to Delivery Groups (Server OS machines / Desktop OS machines)
  • Published Applications
  • License Server
  • Machine Catalogs

Monitoring and Event Management for Servers

 

✅️

Application

4.2.30

Monitors the iSeries operating system environments remotely. Monitoring includes various parameters that provide statistical information about resource utilization, operating status, and performance of your environment.

Monitoring and Event Management for Servers

 

✅️

Operating system

1.0.01

Support provided for newer versions of Microsoft Windows Server and Microsoft System Center Virtual Machine Manager.

Monitoring and Event Management for Servers

 

✅️

Virtual platforms

1.5.00

Provides the following capabilities:

  • Monitoring HP Data Protector and client system availability
  • Monitoring backup and restore sessions
  • Notifying tape mount requests
  • Monitoring libraries and tape devices
  • Monitoring HP Data Protector database
  • Monitoring media pools
  • Monitoring log files
  • Displaying HP Data Protector infrastructure
  • Triggering appropriate events to PEM

Monitoring and Event Management for sentryStream

✅️

 

Storage

2.1.00

Monitors the availability, performance and capacity utilization of IBM SVC-Storwize. It automatically discovers the topology and configuration of the IBM SVC-Storwize Cluster monitored, including the nodes, FC and iSCSI ports, MDisks, Storage Systems, and volumes. Volume mirroring is also monitored to make sure both copies of the volume are properly synchronized and thus guarantee data integrity and recoverability.

Components monitored:

  • Nodes
  • FC ports
  • iSCI ports
  • Pools
  • MDisks
  • Storage Systems
  • Volumes
  • Volume Mirroring

Monitoring and Event Management for sentryStream

 

✅️

Storage

3.3.08

Monitors all of the performance metrics and hardware health information of your NetApp Filers. It continuously monitors the activity of each filer and is also able to build reports on past utilization statistics.

Components monitored:

  • Array activity statistics
  • Files System monitoring
  • Per-protocol statistics 
  • Mirroring reports
  • LUN and Volumes Statistics

Monitoring and Event Management for sentryStream

 

✅️

Storage

10.2.01

Monitors the hardware of almost any server (physical, virtual, and blade servers) that composes a datacenter.

Components monitored:

  • Critical Devices
  • Environment
  • Disks
  • Network Links
Information
Information

Obtain the latest versions of Sentry monitoring solutions from http://www.sentrysoftware.com/products.

Monitoring and Event Management for sentryStream

 

✅️

Storage

1.4.00

Enables SAN administrators to monitor their entire Dell Compellent infrastructure within their own BMC Helix Operations Management environment.

Components monitored:

  • Controllers
  • Battery
  • Fan
  • Memory
  • Power Supply
  • Ports
  • Temperature
  • Voltage
  • Disk Folders
  • Disk Classes
  • Disks
  • Volumes

Monitoring and Event Management for sentryStream

 

✅️

Storage

10.3.00

Monitoring Studio X for PATROL is a multifaceted solution:

  • Monitors almost any technology (application, server, device, and so on) for which there is no out-of-the-box monitoring solution.
  • Provides a web-based interface that enables you to configure and troubleshoot PATROL Agent.
  • Interacts with PATROL Agent by using a fully-documented REST API.

Monitoring and Event Management for sentryStream

 

✅️

Multiple environments

1.0.01

Monitors the availability, performance, and capacity of Dell EMC Unity storage systems.

Components monitored:

  • CIFS and NFS Servers
  • Controllers
  • Ethernet and FC Ports
  • Fans
  • File Systems
  • Physical Disks
  • Power Supplies
  • Storage Pools
  • Storage System
  • Volumes

Monitoring and Event Management for sentryStream

 

✅️

Storage

4.2.00

Monitors critical performance and hardware data and enables SAN/NAS. Administrators to be warned whenever a problem occurs in their EMC environment.

EMC Disk Arrays KM supports EMC Celerra, EMC CLARiiON CX Series, EMC NAS, EMC Symmetrix VMX, and EMC VNX Series.

Components monitored:

  • Disk Arrays
  • Controllers
  • Disk Groups
  • Fiber Ports
  • Physical Disks
  • Storage Pools
  • Volumes
  • Control Station, Data Mover, DM Ethernet Ports, Filers, File Systems and NFS Servers (for EMC Celerra storage systems only)
  • Hardware components: batteries, fans, power supplies.

Monitoring and Event Management for sentryStream

 

✅️

Storage

1.2.00

Monitors the availability, performance, and capacity of EMC XtremIO storage systems in BMC Helix Operations Management.
Components monitored:

  • BBU
  • X-Bricks
  • Cluster
  • Controllers
  • DAE
  • InfiniBand ports
  • Local Disk Drives
  • Physical Disks
  • Ports
  • PSU
  • Volumes
  • Management Servers

Monitoring and Event Management for sentryStream

 

✅️

Storage

1.3.00

Enables SAN administrators to monitor, collect, and display key performance data and business-essential metrics. As part of the Sentry Software Storage solution, HP EVA KM for PATROL covers performance counters while Hardware Sentry KM for PATROL collects hardware-related information.

HP EVA KM for PATROL monitors all your HP EVA storage assets within a centralized management console. All the information concerning disk arrays, controllers, physical and virtual disks are directly displayed in your BMC framework. 

Components monitored:

  • Disk Array
  • Controllers
  • Physical Disks
  • Virtual Disks

Monitoring and Event Management for sentryStream

✅️

 

Storage

1.1.00

Monitors your IBM XiV storage systems and displays all the critical information concerning data and interface modules, disks and volumes directly in your BMC Framework.

Components monitored:

  • Storage systems
  • Storage pools
  • Volumes
  • IBM XiV KM for PATROL can also generate activity reports on a daily or weekly basis for storage systems, storage pools, volumes, and physical disks.

Monitoring and Event Management for sentryStream

 

✅️

Storage

3.1.00

Integrates the monitoring of EMC NetWorker into the BMC systems management environments by reporting on key areas such as server availability, log file sizes, pending media events.

Components monitored:

  • Servers
  • Logs
  • Media servers
  • Policies
  • Jobs
  • Libraries
  • Devices
  • Pools
  • Databases
  • Daemons

Monitoring and Event Management for sentryStream

 

✅️

Storage

3.1.00

Automates backup monitoring and improves the backup success rate.

Components monitored:

  • Jobs
  • Server and Storage Agent availability
  • Internal server processes
  • Server database and recovery logs
  • Storage pools
  • Libraries and drives
  • Client

Monitoring and Event Management for sentryStream

 

✅️

Storage

1.5.00

Monitors all your Hitachi storage assets within a centralized management console.

Components monitored:

  • Disk arrays
  • Storage pools
  • Controllers
  • Storage Volumes
  • Ports

Monitoring and Event Management for sentryStream

 

✅️

Storage

1.3.01

Enables SAN administrators to manage their IBM storage assets from centralized management platform.

Components Monitored:

  • Storage Units
  • Extent Pools
  • Ranks
  • Storage Volumes
  • Ports

Monitoring and Event Management for sentryStream

 

✅️

Storage

3.0.00

Monitors and manages Veritas Volume Manager disk groups, volumes, plexes, subdisks, and the raw devices they rely on. It provides metrics on the reliability and performance of the disk arrays controlled.

Components monitored:

  • Storage media
  • Internal server process
  • Devices and volumes
  • Volume Manager logs

Monitoring and Event Management for sentryStream

 

✅️

Storage

3.0.00

Provides metrics on the reliability and performance of monitored file systems.

Components monitored:

  • File system
  • Internal server process
  • Quotas and Kernel messages for reported warnings and errors

Monitoring and Event Management for sentryStream

 

✅️

Storage

3.0.00

Veritas Cluster Server KM for PATROL monitors your Veritas Cluster
Server infrastructure and reports critical metrics in your BMC framework.

Components monitored:

  • Systems
  • Heartbeats
  • LLT & GAB
  • Resources & Service Groups
  • Logs
  • Agents
  • Automatic KM Failover

Monitoring and Event Management for sentryStream

 

✅️

Storage

1.2.00

Monitors all your HP 3PAR storage assets within a centralized management console.

Components monitored:

  • Hardware
  • Environment
  • Data traffic and I/Os
  • Storage resource availability and utilization

The HP 3PAR KM can also generate activity reports on a daily or weekly basis for storage systems, nodes, ports (Ethernet, FC, SAS), storage pools, volumes, and physical disks.

Monitoring and Event Management for sentryStream

 

✅️

Storage

3.3.00

Monitors your Veritas NetBackup application within a centralized management console to ensure its runs efficiently 24 hours a day.

Components monitored:

  • Catalog databases
  • Clients
  • Daemons
  • Devices
  • Disk pools
  • Disk storage and volume pools
  • Jobs
  • Log Files
  • Media Server
  • Mounts
  • Policies
  • Policy clients
  • Robotic libraries and drives
  • Server availability

Monitoring and Event Management for sentryStream

 

✅️

Storage

1.0.00

Monitors the availability, performance, and capacity of Pure Storage systems in BMC Helix Operations Management.
Components monitored:

  • Chassis
  • Controllers
  • Fans
  • I/O Modules
  • NVRAMs
  • Other Devices
  • Physical Disks
  • Ports
  • Power Supplies
  • Shelves
  • Temperature Sensors
  • Volumes

Monitoring and Event Management for sentryStream

 

✅️

Storage

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BMC Infrastructure Management-PATROL Repository