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26.1 enhancements and patches


Review the BMC Helix Operations Management 26.1 enhancements and patches for features that will benefit your organization and to understand changes that might impact your users.

Version

SaaS

On premises

Fixed issues

Updates and enhancements

26.1.02✅️ Known and corrected issues 
26.1.01✅️ Known and corrected issuesNone

26.1.00

✅️

✅️

For a list of recent updates and enhancements across multiple versions, see Release notes and notices.

BMC Helix applies upgrades as described in BMC Helix Upgrade policy. BMC Helix applies upgrades and patches during Maintenance windows.


26.1.02

Audit trail for email notification recipients

When a notification policy sends an email for an event, BMC Helix Operations Management automatically records the email recipients in the Logs & Notes tab in the event details.  This capability provides an auditable proof of the notification chain and further simplifies compliance reviews, regulatory audits, and internal verification without any additional configuration.

For more information, see Performing event operations.

email_notification_multi_users.png


Dynamic time frame evaluation in event policies

The IsActiveTimeframe policy function is enhanced to support the following input methods:

  • Time frame names in any event field
  • Local variables
  • Global variables

With this capability, you can eliminate dependency on hardcoded timeframe IDs, thereby reducing manual configuration and continuous policy maintenance. This capability enables fully automated, scalable event handling by allowing external schedulers to dynamically pass maintenance windows, improving operational efficiency in large enterprise environments.

For more information, see Return functions.

isactivetimeframe_additional_inputs.png


(Controlled availability only) Reapply dynamic data enrichment policies on events

If you update an existing event, the dynamic data enrichment policy automatically runs again on the updated event. With this capability, you can reprocess events after fixing data issues or updating the enrichment logic without duplicating events or policies. This results in improved flexibility, cleaner event processing, and more efficient troubleshooting.

For more information, see Event enrichment for adding context.

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(Controlled availability only) Unrestricted access to services for RBAC users

Role-based access control (RBAC) is enhanced to provide unrestricted access to services. Users with access to specific services can view all events generated for those services. This capability aligns the authorization model for services along with PATROL solutions, PATROL Agent ACLs, devices, and groups.

For more information, view the following topics:

services_rbac.png


26.1.00

The following video (2:26) provides a high-level summary of the new features and enhancements in version 26.1 of BMC Helix Operations Management.

icon-play@2x.png https://www.youtube.com/watch?v=y0fVD9szgu4


Download alarm policy data in a CSV file

Download all alarm policies into a single CSV file for easier auditing. This enhancement lets you review every policy’s configuration in one place, in a clear, human‑readable format.

Additionally, use the Download icon download_icon.png to download Policy conflicts report along with Alarm policies report.

For more information, see Configuring alarm policies.

alarm_pol_download.gif
 


Configure blackout policies for a custom duration

Configure blackout policies with more flexibility by specifying a duration for the blackout period to end. With this improvement, your blackout period does not have to end at a specified time; you can configure the period to end after a duration of minutes, hours, or days.

For more information, see Configuring blackout policies.

duration_field.png


Override automatic deduplication for events from the same source identifier

The deduplication of a high number of events from the same source identifier can cause processing and performance delays. Use the Disable auto-deduplication option in your deduplication policy to override automatic deduplication of events from the same source identifier. With this feature, you can prevent automatic deduplication of events and improve system performance.

For more information, see Event deduplication and suppression for filtering unwanted events.

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PATROL Repository update

CategoryKnowledge modules
ApplicationBMC PATROL for Apache Kafka 26.1
Cloud
Virtual platformsBMC PATROL for Nutanix 26.1

 

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BMC Helix Operations Management 26.2