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BMC Helix Operations Management 26.1

 

Release notes and notices Updated 05 Feb 2026

Learn what’s new or changed for BMC Helix Operations Management 25.4, including new features, urgent issues, documentation updates, and fixes or patches. 

DateSummaryReference
January 28, 2026
  • Download alarm policy data in a CSV file
  • Configure blackout policies for a custom duration
  • Override automatic deduplication for events from the same source identifier
  • (Available for logged-in users only) Get help faster with DocuAssistant
26.1 enhancements and patches
December 23, 2025None25.4 enhancements and patches
November 27, 2025

Updates available in this release:

  • Eliminate duplicate events with deduplication policies
  • Create incidents for multiple events at once
25.4 enhancements and patches
October 22, 2025

Updates available in this release:

  • Use HTML tags to customize email notifications
  • View dashboards for information about your license usage

The cumulative updates from releases 25.3.01 and 25.3.02 are rolled into the 25.4 release for on-premises users.

25.4 enhancements and patches

 

Collecting data

As an administrator, identify and collect data that you want to monitor.

Monitoring events and reducing event noise

As an operator, monitor and manage events. As an administrator, set up event policies to reduce event noise.

Setting up and going live

As an administrator, load company data and set up the service.

Policy, event data, and metric data management endpoints in the REST API

As an administrator or developer, use REST API endpoints to manage policies and event data.

Setting up access control

As an administrator, set up role-based access control and data-level access control.

Detecting anomalies by using static and dynamic thresholds

As an administrator, set up alarm and variate policies to detect anomalies and eliminate false positives.

Integrating

As an administrator, us BMC Helix Operations Management to integrate with several products for event and incident management.

Troubleshooting

Resolve common issues or errors, review logs, or contact Support.
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PDFs and videos

Get a list of all the videos and a PDF version of the BMC Helix Operations Management documentation.

FAQ

Find answers to the most frequently asked questions about BMC Helix Operations Management.

Related documentation

See the documentation of products related to BMC Helix Operations Management.

 

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BMC Helix Operations Management 26.1