Default language.

25.2 enhancements and patches


Review the BMC Helix Operations Management enhancements and patches for features that will benefit your organization and to understand changes that might impact your users.

Version

SaaS

On premises

Fixed issues

Updates and enhancements

25.2.02✅️ Known and corrected issues25.2.02 enhancements
25.2.01✅️ Known and corrected issues25.2.01 enhancements

25.2.00

✅️

✅️

Known and corrected issues

Related topics

For a list of recent updates and enhancements across multiple versions, see Release notes and notices.

BMC applies upgrades as described in BMC Helix Upgrade policy. BMC applies upgrades and patches during Maintenance windows.

25.2.02


Enhanced refinement phase in event policies

The refinement phase of event policies supports the following elements to improve the precision and relevance of event enrichment:

  • The Data Table Lookup action
    Use this action in the refinement phase to reference predefined data tables to add contextual information to events.
  • The AddNotes function
    Use this function to add notes to events during the refinement phase. With this enhancement, you can improve collaboration and traceability in your event management.

For more information, see the following topics:

refinement_pol_enh.png
monitor_policy_page_enh.png

Pagination support for monitor policies

With pagination support on the Configuration > Monitor Policies page, easily manage a large number of monitor policies. Additionally, the improved look-and-feel of the Monitor Policies page provides improved performance and usability.

For more information, see Defining monitor policies.

Change the sender's email address in notifications

Use the fromEmailAddressConfig REST API endpoint to customize the email address for sending notification emails in BMC Helix Operations Management. By customizing the sender's email address, you can enjoy the following benefits:

  • Improved visibility for automated emails: Quickly recognize email notifications as internal and high-priority.
  • Email filtering: Enable your corporate domain to easily filter emails and route them to the correct recipients.
  • Audit and compliance: Align with your security policies that require domain-authenticated communications.
  • Professionalism: Ensure that your stakeholders receive notifications from a branded, trusted source.

For more information, see Event management endpoints in the REST API.

enh_image.png

25.2.01

Change the status of blackout events with REST APIs

Use REST APIs to update blackout events to any status. Earlier, you could only change the status of blackout events to Closed.

With this enhancement, you can perform all operations on blackout events by using the REST API. You do not need to use the Events page in  to update the status of blackout events.

For information about updating an event by using REST APIs, see Event management endpoints in the REST API.

updateapi_blackout_event_status.png
blackout_pagination_enh.png

Manage pagination in blackout policies

With pagination support, configure the number of blackout policies that you want to see on the Configuration > Blackout Policies page. With this enhancement, you can significantly improve system performance and response time.

For more information, see Configuring blackout policies.

Manage advanced filters created by other users

If you are an administrator, you can update or delete advanced filters that other users have created. With this enhancement, advanced filters created by absent users no longer stay in the system. They can be either updated or deleted and your system remains streamlined with the relevant advanced filters.

For more information, see Filtering events.

admin_del_adv_filter.png

dashboards_enh_image.png

Out-of-the-box dashboards to obtain information about various infrastructure components

(For on-premises users only) Obtain information about the following infrastructure components at a glance by using BMC Helix Dashboards:

  • CIO overview
  • Oracle health and overview
  • Service health overview
  • Storage health and overview

For more information, see the following topics:

25.2.00

The following video (2:00) provides a high-level summary of the new features and enhancements in version 25.2 of BMC Helix Operations Management.

icon-play@2x.png  https://www.youtube.com/watch?v=MgGLgOTWnGEhttps://youtu.be/Fs9FOD5c6js

Group devices according to Agent tags

Use Agent tags as a selection criterion while creating groups. Grouping devices according to Agent tags can extend the benefits of role-based access control. For example, with role-based access control, you can restrict specific functions to specific roles. By grouping devices according to Agent tags, you can further restrict users from within a role to access specific devices.

For example, according to their role, operators can only view and manage events. By further grouping devices, you can make sure that only specific operators can access a group of devices that have a specific Agent tag. ​​​

For more information, see Setting up groups.

agent_tag_sel_crit.png
group_add_table_view.png

Associate table views with groups

Associate custom or global table views with groups. With this feature, you can select the way in which events are displayed on the Group Details page.

For more information, see the following topics:

Enhanced autoanomaly baseline calculation to reduce event noise

With an enhanced baseline calculation for anomaly generation, you can configure the system to automatically generate anomalies only for low or only for high baselines. You can also configure the system to not generate anomaly events at all. With this configuration, you can significantly reduce anomaly event noise and improve system performance.

For more information, see the following topics:

Performance overview graph with all baselines
SpecifyLookupDuration.png

Retrieve matching events for a specified duration

While creating or updating advanced enrichment policies, use the Specify Lookup duration field to limit the duration to retrieve matching events. This feature improves system performance and reduces event noise by retrieving matching events only for the specified duration.

For more information, see Actions for advanced and time-based enrichment.

Use GetRegexMatches function to extract a list of strings

Use the GetRegexMatches function to extract a list of text strings from the input text that matches the specified regular expression. This feature enhances the text searchability, making it easier to find information.

For more information, see Return functions.

GetRegexMatches.png
dashboards_enh_image.png

Out-of-the-box dashboards to obtain information about Kubernetes clusters

(For on-premises users only) Obtain information about the Kubernetes containers, deployments, daemonsets, nodes, and pods at a glance by using BMC Helix Dashboards.

For more information, see the following topics:

PATROL Repository update

The 25.2 release of the repository contains updates to the following monitoring solutions:

CategoryKnowledge modules
ApplicationPATROL for Synthetic Monitoring 25.2.00
Database
Cloud Computing PlatformsPATROL for Microsoft Azure 25.2.00
ContainersBMC PATROL for OpenShift 24.2

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*