TMF event management endpoints in the REST API
The following section provides a list of supported endpoints and an overview about running these endpoints. Before you run an endpoint, you must authenticate yourself. For more information, see Access and authentication for the REST API
TM Forum’s (TMF) event data
Create alarms, retrieve alarms, update, and retrieve mappings for TMF 642-compliant alarms by running APIs.
Related topic
POST /alarm
Create a TMF-compliant alarm event
Use this endpoint to ingest an alarm event in BMC Helix Operations Management with an event format that is compliant with the TMF 642 Open API standard.
Authorization: Bearer <JWT_token>
For instructions about obtaining the JWT token, see Access and authentication for the REST API..
Request body
"key": "value"
}
Example request body
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"href": " http://api/alarm/ROUTER_IF@Cisco-7609-6-4-4-4-14-14-4--Gi9/20@42",
"externalAlarmId": "cisco-7609-1937465789",
"alarmType": "QualityOfServiceAlarm",
"alarmRaisedTime": "2022-12-14T10:26:20.666Z",
"perceivedSeverity": "CRITICAL",
"alarmedObjectType": "ROUTER",
"alarmedObject": {
"id": "210875",
"href": " http://api/alarmedobject/210875"
},
"sourceSystemId": "<sourceSystemId>",
"alarmDetails": "Threshold 2",
"state": "RAISED",
"ackState": "ACKNOWLEDGED",
"ackUserId": "JOHN DOE",
"ackSystemId": "OSS",
"clearUserId": "",
"clearSystemId": "",
"plannedOutageIndicator": "IN_SERVICE",
"alarmEscelation": "",
"serviceAffecting": "true",
"affectedService": [
{
"id": "Vlan_dot1_dot2",
"href": "http://api/service/Vlan_dot1_dot2"
}
],
"isRootCause": "true",
"correlatedAlarm": [
{
"id": "Service_ Vlan_dot1_dot2_19",
"href": "http://api/alarm/ Service_ Vlan_dot1_dot2_19"
}
],
"parentAlarm": [
{
"id": "",
"href": ""
}
],
"crossedThresholdInformation": {
"thresholdId": "Router IF_Inbount Traffic_001",
"thresholdRef": " http://api/threhold/Router IF_Inbount_Traffic_001",
"indicatorName": " IF_IN_MEGABITS ",
"observedValue": " 0.105",
"indicatorUnit": " MEGABITS",
"granularity": "5MINUTES",
"direction": "UP",
"thresholdCrossingDescription": "Threshold on primary counter: Inbound Traffic (Mbits) of ROUTER_IF"
},
"comments": [
{
"userId": "Jane Doe",
"time": "2022-12-14T10:26:20.666Z",
"systemId": "OSS_001",
"comment": "Problem reported to system engineering department"
}
]
}
Parameter details
Successful response
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"id": "4518389308146664778",
"alarmRaisedTime": "2022-12-14T10:26:20.666Z",
"alarmedObjectType": "ROUTER",
"correlatedAlarm": [
{
"id": "Service_ Vlan_dot1_dot2_19",
"href": "http://api/alarm/ Service_ Vlan_dot1_dot2_19"
}
],
"alarmedObject": {
"id": "210875",
"href": "http://api/alarmedobject/210875"
},
"perceivedSeverity": "CRITICAL",
"affectedService": [
{
"id": "Vlan_dot1_dot2",
"href": "http://api/service/Vlan_dot1_dot2"
}
],
"ackSystemId": "OSS",
"href": " http://api/alarm/ROUTER_IF@Cisco-7609-6-4-4-4-14-14-4--Gi9/20@42",
"state": "RAISED",
"crossedThresholdInformation": {
"indicatorName": " IF_IN_MEGABITS",
"thresholdCrossingDescription": "Threshold on primary counter: Inbound Traffic (Mbits) of ROUTER_IF",
"granularity": "5MINUTES",
"observedValue": " 0.105",
"thresholdId": "Router IF_Inbount Traffic_001",
"thresholdRef": " http://api/threhold/Router IF_Inbount_Traffic_001",
"indicatorUnit": " MEGABITS",
"direction": "UP"
},
"externalAlarmId": "cisco-7609-1937465789",
"clearSystemId": "",
"parentAlarm": [
{
"id": "",
"href": ""
}
],
"isRootCause": "true",
"ackUserId": "JOHN DOE",
"comments": [
{
"systemId": "OSS_001",
"comment": "Problem reported to system engineering department",
"time": "2022-12-14T10:26:20.666Z",
"userId": "Jane Doe"
}
],
"sourceSystemId": "clm-pun-v4mao9",
"clearUserId": "",
"serviceAffecting": "true",
"alarmEscelation": "",
"ackState": "ACKNOWLEDGED",
"alarmType": "QualityOfServiceAlarm",
"plannedOutageIndicator": "IN_SERVICE",
"alarmDetails": "Threshold 2"
}
GET /alarm
Get an alarm by ID
Use this endpoint to retrieve details of an alarm event in a format that is compliant with the TMF 642 Open API standard by specifying the event ID.
Authorization: Bearer <JWT_token>
For instructions about obtaining the JWT token, see Access and authentication for the REST API..
Parameter details
Successful response
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{
"alarmRaisedTime": "2022-12-14T10:26:20.666Z",
"alarmClearedTime": "1970-01-01T00:00:00.000Z",
"alarmedObjectType": "ROUTER",
"correlatedAlarm": [
{
"id": "Service_ Vlan_dot1_dot2_19",
"href": "http://api/alarm/ Service_ Vlan_dot1_dot2_19"
}
],
"type": "",
"alarmReportingTime": "1970-01-01T00:00:00.000Z",
"perceivedSeverity": "CRITICAL",
"ackSystemId": "OSS",
"state": "RAISED",
"id": 2834562740590198300,
"href": "http://api/alarm/ROUTER_IF@Cisco-7609-6-4-4-4-14-14-4--Gi9/20@42",
"externalAlarmId": "cisco-7609-1937465789",
"parentAlarm": [
{
"id": "",
"href": ""
}
],
"clearUserId": "",
"ackState": "ACKNOWLEDGED",
"proposedRepairActions": "[]",
"plannedOutageIndicator": "IN_SERVICE",
"alarmDetails": "Threshold 2",
"alarmedObject": {
"id": "210875",
"href": " http://api/alarmedobject/210875"
},
"alarmEscalation": "[]",
"alarmChangedTime": "1970-01-01T00:00:00.000Z",
"baseType": "",
"affectedService": [
{
"id": "Vlan_dot1_dot2",
"href": "http://api/service/Vlan_dot1_dot2"
}
],
"crossedThresholdInformation": {
"indicatorName": " IF_IN_MEGABITS ",
"thresholdCrossingDescription": "Threshold on primary counter: Inbound Traffic (Mbits) of ROUTER_IF",
"granularity": "5MINUTES",
"observedValue": " 0.105",
"thresholdId": "Router IF_Inbount Traffic_001",
"thresholdRef": " http://api/threhold/Router IF_Inbount_Traffic_001",
"indicatorUnit": " MEGABITS",
"direction": "UP"
},
"clearSystemId": "",
"isRootCause": "true",
"ackUserId": "JOHN DOE",
"comments": [
{
"systemId": "OSS_001",
"comment": "Problem reported to system engineering department",
"time": "2022-12-14T10:26:20.666Z",
"userId": "Jane Doe"
}
],
"schemaLocation": "",
"sourceSystemId": "<sourceSystemId>",
"alarmType": "QualityOfServiceAlarm"
}
]
Unsuccessful response
Scenario: You specify an alarm event that does not exist.
"message": "TMF Alarm event not found.",
"code": "404"
}
GET /alarm
Get a TMF-compliant alarm
Use this endpoint to retrieve specific attributes or all attributes of all alarm events in a format that is compliant with the TMF 642 Open API standard.
Authorization: Bearer <JWT_token>
For instructions about obtaining the JWT token, see Access and authentication for the REST API..
Parameter details
Successful response 1
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If you specify only the alarmRaisedTime and id fields of the alarm event in the request URL.
{
"alarmRaisedTime": "2022-11-24T13:16:20.666Z",
"id": 1529325697965836500
},
{
"alarmRaisedTime": "2022-12-14T10:26:20.666Z",
"id": 5888507432061389000
}
]
Successful response 2
Click here to expand...
If you do not specify fields in the request URL as it is an optional parameter.
{
"alarmRaisedTime": "2022-11-24T13:16:20.666Z",
"alarmClearedTime": "1970-01-01T00:00:00.000Z",
"alarmedObjectType": "ROUTER",
"correlatedAlarm": [
{
"id": "Service_ Vlan_dot1_dot2_19",
"href": "http://api/alarm/ Service_ Vlan_dot1_dot2_19"
}
],
"type": "",
"alarmReportingTime": "1970-01-01T00:00:00.000Z",
"perceivedSeverity": "CRITICAL",
"ackSystemId": "OSS",
"state": "RAISED",
"id": 1529325697965836548,
"href": "http://api/alarm/ROUTER_IF@Cisco-7609-6-4-4-4-14-14-4--Gi9/20@42",
"externalAlarmId": "cisco-7609-1937465789",
"parentAlarm": [
{
"id": "",
"href": ""
}
],
"clearUserId": "",
"ackState": "ACKNOWLEDGED",
"plannedOutageIndicator": "IN_SERVICE",
"alarmDetails": "Threshold 4",
"alarmedObject": {
"id": "210875",
"href": " http://api/alarmedobject/210875"
},
"alarmChangedTime": "1970-01-01T00:00:00.000Z",
"baseType": "",
"affectedService": [
{
"id": "Vlan_dot1_dot2",
"href": "http://api/service/Vlan_dot1_dot2"
}
],
"crossedThresholdInformation": {
"indicatorName": " IF_IN_MEGABITS ",
"thresholdCrossingDescription": "Threshold on primary counter: Inbound Traffic (Mbits) of ROUTER_IF",
"granularity": "5MINUTES",
"observedValue": " 0.105",
"thresholdId": "Router IF_Inbount Traffic_001",
"thresholdRef": " http://api/threhold/Router IF_Inbount_Traffic_001",
"indicatorUnit": " MEGABITS",
"direction": "UP"
},
"clearSystemId": "",
"isRootCause": "true",
"ackUserId": "JOHN DOE",
"comments": [
{
"systemId": "OSS_001",
"comment": "Problem reported to system engineering department",
"time": "2022-11-24T13:16:20.666Z",
"userId": "Jane Doe"
}
],
"schemaLocation": "",
"sourceSystemId": "clm-pun-v4mao9",
"alarmType": "QualityOfServiceAlarm"
},
{
"alarmRaisedTime": "2022-12-14T10:26:20.666Z",
"alarmClearedTime": "1970-01-01T00:00:00.000Z",
"type": "",
"ackSystemId": "OSS",
"state": "RAISED",
"id": 5888507432061389096,
"href": "http://api/alarm/ROUTER_IF@Cisco-7609-6-4-4-4-14-14-4--Gi9/20@42",
"parentAlarm": [
{
"id": "",
"href": ""
}
],
"clearUserId": "",
"ackState": "ACKNOWLEDGED",
"alarmedObject": {
"id": "210875",
"href": " http://api/alarmedobject/210875"
},
"alarmChangedTime": "1970-01-01T00:00:00.000Z",
"affectedService": [
{
"id": "Vlan_dot1_dot2",
"href": "http://api/service/Vlan_dot1_dot2"
}
],
"crossedThresholdInformation": {
"indicatorName": " IF_IN_MEGABITS ",
"thresholdCrossingDescription": "Threshold on primary counter: Inbound Traffic (Mbits) of ROUTER_IF",
"granularity": "5MINUTES",
"observedValue": " 0.105",
"thresholdId": "Router IF_Inbount Traffic_001",
"thresholdRef": " http://api/threhold/Router IF_Inbount_Traffic_001",
"indicatorUnit": " MEGABITS",
"direction": "UP"
},
"isRootCause": "true",
"schemaLocation": "",
"sourceSystemId": "clm-pun-v4mao9",
"alarmedObjectType": "ROUTER",
"correlatedAlarm": [
{
"id": "Service_ Vlan_dot1_dot2_19",
"href": "http://api/alarm/ Service_ Vlan_dot1_dot2_19"
}
],
"alarmReportingTime": "1970-01-01T00:00:00.000Z",
"perceivedSeverity": "CRITICAL",
"externalAlarmId": "cisco-7609-1937465789",
"plannedOutageIndicator": "IN_SERVICE",
"alarmDetails": "Threshold 1",
"baseType": "",
"clearSystemId": "",
"ackUserId": "JOHN DOE",
"comments": [
{
"systemId": "OSS_001",
"comment": "Problem reported to system engineering department",
"time": "2022-12-14T10:26:20.666Z",
"userId": "Jane Doe"
}
],
"alarmType": "QualityOfServiceAlarm"
}
]
Unsuccessful responses
Scenario 1: You specify an alarm event that does not exist.
"message": "TMF Alarm event not found.",
"code": "404"
}
Scenario 2: The number of events that you specify in the size parameter exceeds the maximum event limit.
"message": "Maximum allowed number of events in request is 10000.",
"code": "400"
}
PUT /tmf/mapping
TMF Alarm Event Mapping Service
Use this endpoint to map the TMF alarm event attributes to the BMC Helix Operations Management event attributes to achieve event ingestion in a format that is compliant with the TMF 642 Open API standard. When you update a mapping, make sure that you send the entire request payload with the updated values. You need to configure the mapping for the following reasons:
Specify the date format or data type differences between the TMF alarm event attributes and the BMC Helix Operations Management event attributes. Refer to the following table to understand the data type differences:
Attribute data type for the TMF event
Attribute data type considered for the event ingestion in BHOM
Long
String
Object
String
Object list
String
Date
Date
- Set the value of existing attributes in the BMC Helix Operations Management event.
Authorization: Bearer <JWT_token>
For instructions about obtaining the JWT token, see Access and authentication for the REST API..
Request body
"attributes": [
{
"tmf": {
"name": "<Event slot name>",
"dataType": "<Slot data type in TMF>"
},
"bhom": {
"name": "<Event slot name>",
"dataType": "<Slot data type in BHOM>"
}
}
]
}
Example request body
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"attributes": [
{
"tmf": {
"name": "id",
"dataType": "LONG"
},
"bhom": {
"name": "_identifier",
"dataType": "STRING"
}
},
{
"tmf": {
"name": "externalAlarmId",
"dataType": "STRING"
},
"bhom": {
"name": "source_identifier",
"dataType": "STRING"
}
},
{
"tmf": {
"name": "perceivedSeverity",
"dataType": "ENUM",
"values": [
"CRITICAL",
"MAJOR",
"MINOR",
"WARNING"
]
},
"bhom": {
"name": "severity",
"dataType": "ENUM",
"values": [
"CRITICAL",
"MAJOR",
"MINOR",
"WARNING"
]
}
},
{
"tmf": {
"name": "sourceSystemId",
"dataType": "STRING"
},
"bhom": {
"name": "source_hostname",
"dataType": "STRING"
}
},
{
"tmf": {
"name": "alarmDetails",
"dataType": "STRING"
},
"bhom": {
"name": "msg",
"dataType": "STRING"
}
},
{
"tmf": {
"name": "alarmRaisedTime",
"dataType": "DATE"
},
"bhom": {
"name": "creation_time",
"dataType": "DATE"
}
},
{
"tmf": {
"name": "alarmClearedTime",
"dataType": "DATE"
}
},
{
"tmf": {
"name": "alarmChangedTime",
"dataType": "DATE"
}
},
{
"tmf": {
"name": "alarmReportingTime",
"dataType": "DATE"
}
},
{
"tmf": {
"name": "ackState",
"dataType": "ENUM",
"values": [
"ACKNOWLEDGED",
"UNACKNOWLEDGED"
]
},
"bhom": {
"name": "status",
"dataType": "ENUM",
"values": [
"ACK",
"OPEN"
]
}
},
{
"tmf": {
"name": "alarmedObject",
"dataType": "OBJECT"
}
},
{
"tmf": {
"name": "affectedService",
"dataType": "OBJECT_LIST"
}
},
{
"tmf": {
"name": "correlatedAlarm",
"dataType": "OBJECT_LIST"
}
},
{
"tmf": {
"name": "parentAlarm",
"dataType": "OBJECT_LIST"
}
},
{
"tmf": {
"name": "crossedThresholdInformation",
"dataType": "OBJECT",
"overrideIfEmpty": true
},
"attributes": [
{
"tmf": {
"name": "thresholdId",
"dataType": "STRING"
},
"bhom": {
"name": "al_parameter_threshold",
"dataType": "STRING"
}
},
{
"tmf": {
"name": "indicatorName",
"dataType": "STRING"
},
"bhom": {
"name": "al_parameter_name",
"dataType": "STRING"
}
},
{
"tmf": {
"name": "indicatorUnit",
"dataType": "STRING"
},
"bhom": {
"name": "al_parameter_unit",
"dataType": "STRING"
}
}
]
},
{
"tmf": {
"name": "comments",
"dataType": "OBJECT_LIST"
},
"bhom": {
"name": "_notes",
"dataType": "STRING_LIST"
},
"attributes": [
{
"tmf": {
"name": "time",
"dataType": "DATE"
}
},
{
"tmf": {
"name": "userId",
"dataType": "STRING"
}
},
{
"tmf": {
"name": "comment",
"dataType": "STRING"
}
}
]
}
]
}
Parameter details
Successful response
Click here to expand...
"attributes": [
{
"tmf": {
"name": "id",
"dataType": "LONG"
},
"bhom": {
"name": "_identifier",
"dataType": "STRING"
}
},
{
"tmf": {
"name": "externalAlarmId",
"dataType": "STRING"
},
"bhom": {
"name": "source_identifier",
"dataType": "STRING"
}
},
{
"tmf": {
"name": "perceivedSeverity",
"dataType": "ENUM",
"values": [
"CRITICAL",
"MAJOR",
"MINOR",
"WARNING"
]
},
"bhom": {
"name": "severity",
"dataType": "ENUM",
"values": [
"CRITICAL",
"MAJOR",
"MINOR",
"WARNING"
]
}
},
{
"tmf": {
"name": "sourceSystemId",
"dataType": "STRING"
},
"bhom": {
"name": "source_hostname",
"dataType": "STRING"
}
},
{
"tmf": {
"name": "alarmDetails",
"dataType": "STRING"
},
"bhom": {
"name": "msg",
"dataType": "STRING"
}
},
{
"tmf": {
"name": "alarmRaisedTime",
"dataType": "DATE"
},
"bhom": {
"name": "creation_time",
"dataType": "DATE"
}
},
{
"tmf": {
"name": "alarmClearedTime",
"dataType": "DATE"
}
},
{
"tmf": {
"name": "alarmChangedTime",
"dataType": "DATE"
}
},
{
"tmf": {
"name": "alarmReportingTime",
"dataType": "DATE"
}
},
{
"tmf": {
"name": "ackState",
"dataType": "ENUM",
"values": [
"ACKNOWLEDGED",
"UNACKNOWLEDGED"
]
},
"bhom": {
"name": "status",
"dataType": "ENUM",
"values": [
"ACK",
"OPEN"
]
}
},
{
"tmf": {
"name": "alarmedObject",
"dataType": "OBJECT"
}
},
{
"tmf": {
"name": "affectedService",
"dataType": "OBJECT_LIST"
}
},
{
"tmf": {
"name": "correlatedAlarm",
"dataType": "OBJECT_LIST"
}
},
{
"tmf": {
"name": "parentAlarm",
"dataType": "OBJECT_LIST"
}
},
{
"tmf": {
"name": "crossedThresholdInformation",
"dataType": "OBJECT",
"overrideIfEmpty": true
},
"attributes": [
{
"tmf": {
"name": "thresholdId",
"dataType": "STRING"
},
"bhom": {
"name": "al_parameter_threshold",
"dataType": "STRING"
}
},
{
"tmf": {
"name": "indicatorName",
"dataType": "STRING"
},
"bhom": {
"name": "al_parameter_name",
"dataType": "STRING"
}
},
{
"tmf": {
"name": "indicatorUnit",
"dataType": "STRING"
},
"bhom": {
"name": "al_parameter_unit",
"dataType": "STRING"
}
}
]
},
{
"tmf": {
"name": "comments",
"dataType": "OBJECT_LIST"
},
"bhom": {
"name": "_notes",
"dataType": "STRING_LIST"
},
"attributes": [
{
"tmf": {
"name": "time",
"dataType": "DATE"
}
},
{
"tmf": {
"name": "userId",
"dataType": "STRING"
}
},
{
"tmf": {
"name": "comment",
"dataType": "STRING"
}
}
]
}
]
}
Unsuccessful responses
Scenario 1: You specify an attribute name that is null or empty.
"code": "400",
"message": "Attribute name can not be null or empty."
}
Scenario 2: You specify an invalid data type for the attribute.
"code": "400",
"message": "Invalid data type \"OBJECT\" for bhom attribute."
}
GET /tmf/mapping
Get TMF Alarm Event Mapping
Use this endpoint to retrieve the mapping between the TMF alarm event attributes and the BMC Helix Operations Management event attributes.
Authorization: Bearer <JWT_token>
For instructions about obtaining the JWT token, see Access and authentication for the REST API..
Successful response
Click here to expand...
"attributes": [
{
"tmf": {
"name": "id",
"dataType": "LONG",
"default": "",
"overrideIfEmpty": false
},
"bhom": {
"name": "_identifier",
"dataType": "STRING",
"default": "",
"overrideIfEmpty": false
},
"attributes": null
},
{
"tmf": {
"name": "externalAlarmId",
"dataType": "STRING",
"default": "",
"overrideIfEmpty": false
},
"bhom": {
"name": "source_identifier",
"dataType": "STRING",
"default": "",
"overrideIfEmpty": false
},
"attributes": null
},
{
"tmf": {
"name": "perceivedSeverity",
"dataType": "ENUM",
"default": "",
"values": [
"CRITICAL",
"MAJOR",
"MINOR",
"WARNING"
],
"overrideIfEmpty": false
},
"bhom": {
"name": "severity",
"dataType": "ENUM",
"default": "",
"values": [
"CRITICAL",
"MAJOR",
"MINOR",
"WARNING"
],
"overrideIfEmpty": false
},
"attributes": null
},
{
"tmf": {
"name": "sourceSystemId",
"dataType": "STRING",
"default": "",
"overrideIfEmpty": false
},
"bhom": {
"name": "source_hostname",
"dataType": "STRING",
"default": "",
"overrideIfEmpty": false
},
"attributes": null
},
{
"tmf": {
"name": "alarmDetails",
"dataType": "STRING",
"default": "",
"overrideIfEmpty": false
},
"bhom": {
"name": "msg",
"dataType": "STRING",
"default": "",
"overrideIfEmpty": false
},
"attributes": null
},
{
"tmf": {
"name": "alarmRaisedTime",
"dataType": "DATE",
"default": "",
"overrideIfEmpty": false
},
"bhom": {
"name": "creation_time",
"dataType": "DATE",
"default": "",
"overrideIfEmpty": false
},
"attributes": null
},
{
"tmf": {
"name": "alarmClearedTime",
"dataType": "DATE",
"default": "",
"overrideIfEmpty": false
},
"bhom": null,
"attributes": null
},
{
"tmf": {
"name": "alarmChangedTime",
"dataType": "DATE",
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